Job Description

Key Responsibilities

Industrial Relations & Employee Relations

Foster a stable and productive industrial relations environment across the terminal.
Lead employee relations matters including grievance handling, disciplinary actions, domestic enquiries, and dispute resolution.
Monitor industrial relations risks and implement preventive and corrective measures.
Support collective bargaining, workforce consultations, and employee communication initiatives.
Ensure compliance with Standing Orders, Code of Conduct, HR policies, and disciplinary procedures.
Develop and maintain IR dashboards, analytics, and management reports.

Statutory Compliance & Regulatory Affairs

Ensure compliance with applicable labour laws, statutory regulations, and port-specific requirements.
Liaise with labour authorities, regulatory bodies, and government agencies.
Manage statutory inspections, audits, licenses, registrations, permits, and regulatory filings.
Coordinate labour litigation and legal matters in consultation with legal counsel.
Maintain compliance records, registers, returns, and governance MIS.

Stakeholder & Community Relations

Act as the primary interface with external stakeholders and community representatives.
Build and maintain effective relationships with trade unions, local communities, fishermen associations, industry bodies, and government agencies.
Manage stakeholder concerns and facilitate timely resolution of operational and community-related issues.
Support business continuity during labour unrest, community issues, protests, and operational disruptions.
Conduct stakeholder mapping, engagement planning, and risk assessments.

Sustainability

Plan and implement CSR initiatives aligned with business and community priorities.
Collaborate with NGOs, educational institutions, local bodies, and government agencies on community development programs.
Drive employee volunteering and stakeholder engagement initiatives.
Monitor CSR performance and prepare governance and impact reports.
Support ESG, sustainability, and responsible business initiatives.

Administration & Estate Management

Oversee administration of terminal facilities, welfare amenities, office infrastructure, and accommodation facilities.
Manage canteen, housekeeping, transportation, travel, and employee welfare services.
Ensure effective utilization, maintenance, and security of company assets and facilities.
Drive workplace excellence, 5S, and facility improvement initiatives.

Vendor & Contract Management

Manage contracts and performance of service providers across administration and welfare services.
Monitor vendor compliance, service levels, contractual obligations, and budgets.
Conduct periodic vendor reviews, audits, and performance evaluations.
Ensure timely contract administration, renewals, invoicing, and issue resolution.

Safety, Security & Emergency Preparedness

Coordinate with Security, HSE, Operations, and external agencies on safety, security, and industrial relations matters.
Support emergency response, crisis management, and business continuity programs.
Facilitate occupational health initiatives and statutory medical examinations.
Support compliance with ISO standards, ISPS Code, and HSE management systems.
Ensure adherence to Company Health, Safety & Environment policies and applicable legislation.

Qualifications & Competencies

Graduate with a Postgraduate qualification in Human Resources, Industrial Relations, Labour Welfare, Personnel Management, or a related discipline.
10-15 years of progressive experience in Industrial Relations, Employee Relations, Statutory Compliance, Administration, and Contract Labour Management.
Experience in ports, logistics, infrastructure, manufacturing, or other labour-intensive industries preferred.
Proven experience in stakeholder management, labour negotiations, and regulatory liaison.
Proficiency in statutory and regulatory portals including EPFO, ESIC, Shram Suvidha, CLRA, Labour Department, and related platforms.
Experience in compliance monitoring through digital systems, dashboards, analytics, and MIS reporting.
Proficiency in English and Malayalam is mandatory.
Knowledge of Tamil and Hindi will be an added advantage.