Senior Manager - HR Operations

About us

DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

Job Scope: The role is responsible for strengthening HR operations, systems, and data frameworks in a fast‑paced logistics and supply chain environment. The position focuses on process standardization, process automation, compliance and scalability of systems for the country.

Key Responsibilities:

1. HR Systems & Automation

• Lead optimization of HRMS platforms
• Automate manual HR processes and payroll workflows
• Partner with tech teams to integrate HR systems

2. HR Data Management & Analytics

• Manage large-scale employee data across multiple sites and geographies
• Develop MIS, dashboards, and analytics for performance management.
• Ensure data accuracy, governance, and real-time reporting

3. HR Audit & Compliance

• Conduct HR audits across sites and corporate.
• Ensure compliance with labor laws, statutory regulations, and company policies

4. Workflow & Automation

• Design efficient HR workflows for high-volume HR Operations
• Improve TAT for HR processes through automation and digitization
• Enhance employee lifecycle experience through simplified processes

6. APAC & Global communication

• Align local HR practices with global standards and policies
• Support global HR system rollouts and process harmonization
• Collaborate with international stakeholders on HR initiatives

Requirements

Key Skills & Competencies:

• Strong experience in HR operations within logistics / supply chain / e-commerce
• Expertise in HRMS (SAP, Workday, Darwinbox, etc.)
• Hands-on experience with high-volume workforce management
• Strong analytical and data-driven decision-making skills
• Knowledge of statutory compliance (PF, ESIC, CLRA, Shops & Establishment, etc.)
• Process improvement and automation mindset

Qualification:

• MBA/PGDM in Human Resources or equivalent
• Certifications in HR Analytics / HR Systems (preferred)

Preferred Experience:

• Experience managing HR in Supply chain/ Logistics
• Exposure to multi-location workforce management
• Experience in HR transformation / digital HR projects