Senior Manager - GSC Finance - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

About DP World Global Service Centre

DP World's Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World's growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Designation: Senior Manager - GSC Finance - Global Service Centre

Base Location: Navi Mumbai

Reporting to: DGM - GSC Finance

Role Purpose:The Sr. Manager will lead end-to-end Finance & Accounting operations for the US/CA region with a strong focus on General Ledger. This role is responsible for ensuring accurate financial reporting, managing month-end close, maintaining compliance, and driving process excellence across AR, AP, and GL functions.

Key Roles & Responsibilities:

1. General Ledger (Primary Focus):

• Lead and manage end-to-end GL activities including journal entries, accruals, and provisions

• Ensure timely and accurate month-end, quarter-end, and year-end close

• Review balance sheet reconciliations and ensure proper substantiation

• Ensure compliance with accounting standards (US GAAP/IFRS)

• Drive standardization and automation in GL processes

2. Financial Reporting & Close Management:

• Oversee preparation and review of financial statements and reports

• Analyze variances and provide insights to management

• Ensure timelines are met for all reporting deliverables

• Coordinate with auditors and support audit requirements

3. AR & AP Oversight:

• Provide strategic oversight to AR (billing, collections, cash application) and AP (invoice processing, payments)

• Ensure SLA adherence, process efficiency, and strong internal controls

• Review key metrics like DSO, aging, and payment cycles

4. Compliance & Controls:

• Ensure adherence to internal controls, SOX requirements, and company policies

• Identify and mitigate financial and operational risks

• Drive governance and control framework across processes

5. Team Leadership & People Management:

• Lead, mentor, and develop a team across AR/AP/GL functions

• Set performance goals and monitor team productivity

• Build a high-performance and accountable team culture

6. Stakeholder Management:

• Act as a key point of contact for US/CA business stakeholders

• Collaborate with cross-functional teams (FP&A, Tax, Audit, Operations)

• Handle escalations and provide timely resolution

7. Process Improvement & Transformation:

• Drive continuous improvement and transformation initiatives

• Implement automation (RPA, ERP enhancements, dashboards)

• Improve efficiency, accuracy, and turnaround time

Shift Requirement:

• Mandatory willingness to work in US Night Shift

Education Qualifications & Experience:

• CA / CPA / MBA (Finance) or equivalent

• 10-15 years of experience in Finance & Accounting

• Strong exposure to GL and close processes

• Experience handling US/CA clients preferred

• Strong communication and stakeholder management skills
• ERP knowledge (Oracle/SAP preferred)

Preferred Experience:

• Experience in shared services / GBS environment

• Exposure to automation tools and AR dashboards

• Ensure adherence to SLA and reporting timelines

• Coordinate with business and customers (US/CA region)

• Drive continuous improvement initiatives

Key KPIs / Success Metrics:

• Month-end close timelines and accuracy

• Quality of balance sheet reconciliations

• Audit observations and compliance adherence

• Process efficiency and automation impact

• Team productivity and SLA adherence

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.