Senior Manager FP&A

Responsibilities:

• Direct and coordinate all aspects of financial planning, budgeting, and forecasting across assigned accounts and geographies.
• Lead forecasting calls for respective accounts and geographies.
• Consolidate annual budgets, monthly and quarterly forecasts, month-end closing reports, and weekly/monthly rolling forecasts across all assigned accounts/geographies.
• Drive variance analysis to minimize revenue leakage and control costs, improving profitability across all accounts/geographies.
• Develop financial and operational reports such as bill-to-pay, span ratio, over/under headcount and seats, shrinkage, attrition, and other key metrics.
• Conduct ad hoc business analysis as needed.
• Ensure forecasting accuracy within a range of +/- 5%.
• Manage all company-wide financial reporting.
• Oversee the Daily Revenue Tracker and lead daily calls with Leadership.

Qualifications:

• Strong analytical and multitasking abilities.
• Achievement-oriented with high energy and enthusiasm.
• Ability to perform well under high-pressure situations.
• Excellent interpersonal and communication skills.
• Integrity, self-motivation, and the ability to work independently with minimal supervision.
• Bachelor's or Master's degree in Management, Statistics, or related field.
• 8-10 years of experience in a call center environment, with at least one year in an analytical role.