Senior Manager, Engineering

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team.

**This is a hybrid position that requires 2 days per week in office at our Bangalore location**

Senior Engineering Manager

Reporting directly to the senior engineering leadership team, the Senior Manager, Engineering will lead a multi-team engineering organization responsible for one of our core product or platform areas. You will own the strategy, execution, technical direction, and people development for your organization — partnering with senior leaders across Product, Design, Architecture, and Customer Success to deliver outcomes that move the business.

This is a senior leadership role for someone who has successfully scaled engineering teams, managed managers (or is ready to), and operated at the intersection of strategy and execution. You will be a force-multiplier — building leaders, raising the engineering bar, and shaping the long-term technical and organizational direction of the area you own.

HOW WE'LL BE WINNING TOGETHER DAY TO DAY

• Lead and grow an engineering organization of 15–30 engineers, including Engineering Managers, Tech Leads, and senior individual contributors.
• Develop the next generation of engineering leaders through coaching, structured feedback, and stretch opportunities.
• Own org design, headcount planning, performance calibration, and succession planning for your area.
• Drive a high-performance, inclusive culture grounded in ownership, accountability, and continuous learning.
• Translate company and product strategy into a multi-quarter engineering roadmap with clear outcomes, milestones, and trade-offs.
• Drive predictable, high-quality delivery across multiple teams; remove cross-team and cross-functional blockers proactively.
• Establish the operating cadence (planning, reviews, retrospectives, metrics) for your org and continuously improve it.
• Own and report on engineering KPIs — delivery, quality, reliability, security, productivity, and customer impact — to senior leadership.
• Set the technical vision and architecture direction for your area in partnership with senior engineers and architects.
• Lead major technical initiatives — re-platforming, scalability, performance, AI/ML adoption, modernization — and ensure they deliver measurable business value.
• Champion engineering excellence: design reviews, code quality, automated testing, CI/CD, observability, security, and operational maturity.
• Lead incident response, drive blameless post-mortems, and ensure systemic improvements are implemented.
• Partner with Product, Design, Architecture, DevOps, Security, and Customer Success leaders to align on outcomes and trade-offs.
• Communicate with executive stakeholders — including the CTO, VP Engineering, and Product leadership — on strategy, progress, risks, and investment decisions.
• Represent engineering in customer conversations, RFPs, and strategic partnership discussions when needed.
• Influence and contribute to org-wide engineering strategy, hiring, technical standards, and process maturity.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 12+ years of progressive software engineering experience, with 5+ years in engineering management — including experience managing senior ICs and/or other managers.
• Proven track record of leading multi-team organizations and delivering complex, high-impact products or platforms at scale.
• Deep technical foundation in modern distributed systems — microservices, REST/event-driven APIs, SQL/NoSQL data stores, cloud platforms (AWS / Azure / GCP), and modern DevOps practices.
• Strong product sense and the ability to partner with Product Management on strategy, prioritization, and roadmap trade-offs.
• Demonstrated success in scaling teams, growing leaders, and improving engineering culture and operating maturity.
• Excellent executive communication, stakeholder management, and influence skills.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Experience leading engineering for SaaS, e-commerce, master data management (MDM), product information management (PIM), syndication, or analytics platforms (preferred but not required).
• Experience integrating AI / ML capabilities into customer-facing products at scale (preferred but not required).
• Experience with multi-region, high-availability systems and modern data platforms (streaming, lakehouse, real-time analytics) (preferred but not required).
• Experience leading globally distributed teams across multiple time zones (preferred but not required).
• Background managing through M&A integration, re-platforming, or major architectural transitions (preferred but not required).

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

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