Senior Manager Ecommerce

Senior Manager- Channel Partners (Marketplaces & Quick Commerce)

Location: Noida (Delhi NCR) | Function: E-commerce | Level: Senior Manager

Reports to: Associate Director- E-commerce

Channel Partners: Nykaa, Amazon, Myntra, Reliance, Tata Cliq, Blinkit, Zepto, & Swiggy Instamart.

We are looking for a Senior Manager, Channel Partners to lead our marketplace and quick commerce business in India. You will own the P&L for this channel, lead a team of KAMs, marketing, performance and catalogue specialists, and negotiate and close annual contracts and joint business plans with our partners. This is a leadership role for someone who wants to grow a prestige brand across the platforms where India shops online.

Key responsibilities

Business ownership and P&L

• Own the revenue, margin, and marketing-spend P&L for marketplaces and quick commerce and deliver the annual plan.

• Build the annual and quarterly business plan by partner, with category, assortment, pricing, and promotion plans behind it.

• Track performance weekly, spot trends early, and change the strategy accordingly.

Partner negotiation and relationships

• Negotiate & close annual contracts, trade terms, margins, and joint business plans with partners. • Build and maintain senior relationships with partner leadership, category and marketing teams.

• Handle internal and external escalations and resolve commercial disputes and claims.

Growth and new customers

• Plan initiatives with partners to unlock new-to-brand customers, especially during marquee sale events.

• Run sampling and retargeting programmes that bring new customers back to repeat.

• Identify new categories, sub-categories, and launches that can grow our market share on each platform.

Stock health and assortment

• Keep the active assortment well stocked, with weekly checks by partner, and getting timely purchase orders from the partner.

• Close assortment gaps by platform and city and propose new launches to fill them.

• Share a monthly rolling sales forecast with the supply chain team and maintain accuracy. Marketing, visibility, and events

• Close monthly marketing and event calendars within partner deadlines, with offers, spend, and stock planned together.

• Guide the visibility and performance marketing plans and keep spend within the agreed budget.

• Make sure we are ready for every marquee partner event, from stock to visibility to content. Pricing, catalogue, and compliance

• Keep prices consistent across platforms.

• Oversee catalogue quality, content and search visibility on partner platforms.

• Make sure partner bills, claims and settlements are raised and cleared on time with the finance team.

Team leadership and cross-functional work

• Lead, coach and develop the channel partner team, set clear goals and carry out regular reviews. • Work closely with supply chain, finance, brand marketing, technology, & analytics teams.

• Report to the senior leadership team and work with group teams as the brand scales globally. Strategic partnerships

• Explore and onboard new marketplaces and channel partners that suit the brand's positioning and long-term goals.

What we are looking for Experience and qualifications

• 8-10 years in e-commerce, key account management or category management, with at least 4 years leading marketplace and quick commerce business for a beauty, personal care, FMCG, fashion or lifestyle brand.

• Proven ownership of revenue and margin P&L, including trade terms and marketing spends.

• Track record of negotiating and closing annual contracts and joint business plans with leading marketplaces and quick commerce platforms.

• Experience leading a team of key account managers and marketing or performance specialists.

• MBA or PGDM preferred.

Skills

• Strong negotiation and commercial judgement, with a clear view of margins and trade-offs.

• Comfort with data: sales forecasting, dashboards, advertising metrics and new-customer analysis. • Good understanding of how quick commerce works, including availability, days of stock, and store and city-level assortment.

• Clear communication, and the presence to engage partner leadership.

• Planning discipline across stock, offers, marketing and events.