Senior Manager - Dubbing Operations

Position: Senior Manager, Dubbing Coordination

Reports to: Sr. Director, Localization Operations

About the role

As the Senior Manager, Dubbing Coordination, you will be responsible for leading a team of Dubbing Coordinators, Leads, and Managers and overseeing all aspects of dubbing projects with both Deluxe-owned and external dubbing studios. Your role will involve managing personnel and day-to-day operations of the Dubbing Coordination team, ensuring successful project execution, and fostering collaboration and communication within the team and with internal and external partners.

Primary Responsibilities

• Provide leadership, guidance, and mentorship to a team of Dubbing Coordinators, Leads, and Managers, fostering a culture of collaboration, accountability, and continuous improvement.
• Assign tasks, set priorities, and monitor team performance to ensure the successful execution of dubbing projects and adherence to project timelines.
• Act as a point of escalation for project-related issues, providing guidance and support to Dubbing Coordinators, Leads, Managers, and Creative Dubbing Supervisors to address challenges and mitigate risks.
• Work with internal Deluxe teams, such as Order Management, Subtitling Coordination, Vendor Management, Business Excellence, and Audio, to enable them to successfully deliver on their roles.
• Ensure proactive escalation of issues to the appropriate teams/stakeholders and monitor the resolution/delivery.
• Liaise with Dubbing Support functions to maintain dubbing studios adherence to client workflows/specifications. Identify and facilitate resolution of challenges or inefficiencies and provide feedback on studios as needed.
• Liaison between the Dubbing Coordination team and other departments, ensuring alignment and coordination across all aspects of project delivery, with a focus on customer service and satisfaction.
• Own data management in Deluxe systems and spreadsheets, with a goal to ensure data is 100% accurate and timely, thus ensuring transparency and accountability.
• Prepare regular reports and presentations for senior management, providing insights into project performance, key metrics, and areas for improvement.
• Mentor and lead a team of Dubbing Coordinators/Managers. Support them in their professional growth and development. Provide regular performance feedback.
• Own the team's culture, performance, and career progression of team members to ensure business continuity.
• Strategically drive process improvements and own efficiency targets for the team, constantly improve and automate workflows/checks to make the process more efficient.

Qualifications

• Bachelor's degree in film, media production, communications, or a related field preferred.
• Proven experience in project coordination or management, with a track record of successfully leading teams and delivering projects on time and within budget.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire team members and foster a collaborative and supportive work environment.
• Excellent communication and problem-solving skills, with the ability to effectively manage conflict, negotiate agreements, and resolve issues in a timely and professional manner.
• Proficiency in project management tools and software (e.g., Microsoft Office, Sfera, Jira, Smartsheet) preferred.
• Knowledge of dubbing workflows and processes required.

About the Company

Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers, and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com. Deluxe India HQ is in Bangalore.

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with applicable local, state, and federal laws.

Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in how things are normally done that ensures an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance with any forms or with the application process.