Senior Manager Cloud Infrastructure

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our Better Together ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Sr. Manager, Cloud Infrastructure

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our Better Together ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

As the Sr. Manager, Cloud Infrastructure, you will be part of the global team and lead a team of local cloud administrators responsible for supporting and evolving the infrastructure that powers our SaaS products. This is a highly technical, hands-on leadership role for someone who thrives in dynamic environments and can balance engineering execution with people leadership. You will play a pivotal role in our cloud strategy, ensuring reliable, secure, and scalable infrastructure across a follow-the-sun support model. You should be comfortable working across time zones, guiding cloud integration efforts for M&A activity, and jumping in to resolve complex technical challenges alongside your team.

Position Location: IN Gurugram

Reports To: Director CloudOps

What We're Looking For

10+ years in cloud/infrastructure roles with 3+ years leading technical teams, ideally in India.

Strong experience with cloud + onprem environments, including servers, networking, storage, and maintenance/change windows.

Handson expertise with Kubernetes, Linux containers, and Windows/Windows containers.

Advanced scripting in PowerShell and Python (automation-focused).

Strong background in IaC (Terraform) for both new and existing infrastructure.

Experience managing/optimizing multiple Active Directory forests.

Solid understanding of incident management, observability, CI/CD, and resilience engineering.

Ability to perform market research, run PoCs, and help select tools (e.g., Observability).

Knowledge of security best practices and a security-first mindset.

Experience with monitoring tools such as Datadog, New Relic, Uptime.com.

Exposure to M&A cloud/infrastructure integration.

Strong collaboration and communication skills for a global work environment.

Unleash your potential: What you will be doing and owning:

Lead and mentor a high-performing India-based infrastructure team.

Ensure reliability, performance, and security of cloud and on-prem environments.

Drive automation using IaC and scripting to improve operations.

Oversee server, network, and storage maintenance, including scheduled maintenance windows.

Lead and mature incident response, RCA processes, and best practices.

Implement and maintain an enterprise CMDB.

Research, evaluate, and run PoCs for tools across observability, operations, and infrastructure.

Manage vulnerability remediation and partner with Security for compliance.

Support DR, backups, and business continuity initiatives.

Collaborate with global Engineering, DevOps, and Security teams to deliver operational excellence.

Lead cloud and infra integration during M&A activities.

Interview Process

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [Confidential Information]. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.