Job Purpose
- To assist in the development and rollout of new and specialized product categories that align with Air India Cargo's long term strategic goals.
- To support the innovation and enhancement of Air India's cargo services by integrating market research, product design, and operational efficiency
Key Accountabilitie
sProduct Development Suppor
- tContribute to the design, development and marketing of specialized cargo offerings such as perishables, pharmaceuticals, and express delivery service
- sEnsure product concepts are aligned with customer needs, market demand, and Air India Cargo's strategic objectives
.Operational Implementatio
- nAssist in managing and overseeing of product rollout activities, ensuring seamless operational integration across the cargo network
- .Coordinate with operations teams to establish efficient handling processes for specialized cargo categories
.Market Analysi
- sConduct competitor analysis and industry benchmarking to identify emerging trends, opportunities, and best practices for new products
- .Provide insights that inform product positioning, differentiation, and continuous innovation
- .Work closely with internal teams, including Key Account Management (KAM) and Operations, to tailor products to key accounts and ensure seamless service delivery
.Performance Monitorin
- gHelp establish KPIs and develop systems to track the performance of new products, contributing to continuous improvement and alignment with business goals
.Stakeholder Collaboratio
- nWork closely with internal teams, including Key Account Management (KAM) and Operations, to tailor product solutions to key accounts and ensure seamless service delivery
.Performance Monitorin
- gAssist in defining KPIs and develop systems to track the performance of new products
- .Analyze results and recommend improvements to ensure products remain competitive, profitable, and aligned with business goals
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