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Univest

Senior Manager - Back Office Operations & Compliances

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Job Description

ob Title: Back Office Operations Compliance

Department: Operations / Compliance

Location: Gurgaon - On site

Reporting To: CEO - Stock Broking

Job Summary

We are looking for a detail-oriented and process-driven professional to manage Back Office Operations and Regulatory Compliance. The role ensures smooth day-to-day operational workflows, strict adherence to regulatory requirements, and coordination with internal teams and external stakeholders to maintain operational efficiency and compliance integrity.

Key Responsibilities

Back Office Operations

  • Manage end-to-end back-office processes including account opening, KYC verification, data management, reconciliations, and reporting
  • Ensure accurate and timely processing of transactions, records, and client documentation
  • Monitor daily operational activities to ensure adherence to internal SOPs and SLAs
  • Coordinate with front office, tech, finance, and customer support teams for issue resolution
  • Oversee vendor and third-party service coordination (brokers, depositories, banks, NBFCs, etc.)
  • Maintain and improve operational workflows to enhance efficiency and reduce errors

Compliance Regulatory

  • Ensure compliance with SEBI / RBI / Exchange / Depository regulations (as applicable)
  • Monitor regulatory circulars, updates, and guidelines; assess impact and ensure implementation
  • Handle regulatory filings, audits, inspections, and compliance reporting
  • Support internal and external audits; ensure timely closure of observations
  • Maintain compliance documentation, registers, and regulatory records
  • Act as a point of contact for compliance-related queries from internal teams

Risk Controls

  • Identify operational and compliance risks and recommend corrective actions
  • Ensure implementation of internal controls and compliance checks
  • Escalate non-compliance issues with corrective and preventive action plans (CAPA)

Team Stakeholder Management

  • Guide and support junior team members on operational and compliance processes
  • Coordinate with legal, finance, tech, and senior leadership for compliance alignment
  • Assist in training employees on compliance policies and operational best practices

Qualifications Experience

  • Bachelor's degree in Commerce, Finance, Business Administration, Law, or related field
  • 38+ years of experience in Back Office Operations, Compliance, or Operations Management
  • Experience in Broking, FinTech, NBFC, BFSI, or Capital Markets preferred
  • Strong knowledge of regulatory frameworks and operational processes
  • Certifications such as NISM / Compliance-related certifications are a plus

Key Skills Competencies

  • Strong understanding of compliance and regulatory requirements
  • High attention to detail and accuracy
  • Process-oriented and analytical mindset
  • Excellent coordination and stakeholder management skills
  • Ability to handle audits, pressure situations, and deadlines
  • Proficient in MS Excel, reporting tools, and operational systems

What We Offer

  • Opportunity to work in a fast-growing and regulated environment
  • High ownership and exposure to leadership
  • Career growth in operations and compliance leadership
  • Collaborative and performance-driven culture

More Info

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About Company

Job ID: 136888723