Position Summary
Define and own the end-to-end solution architecture for Vault CRM implementation and migration programs. Translate business objectives into a target architecture spanning Vault CRM, the broader Veeva suite (Network, Align, Events, MedComms), integrations, data, analytics, and security. Serve as the technical authority across the engagement and the primary architect-facing interface with US client architecture teams.
Job Responsibilities
- Lead solution discovery, current-state assessment, and target-state architecture design on the Salesforce platform for Life Sciences
- Design the LS Cloud / Health Cloud data model (HCP, HCO, Affiliation, Care Program, Patient), security model, and sharing strategy
- Define integration architecture using MuleSoft, platform events, and Salesforce connectors to Veeva Network, SAP, data warehouses, and MDM
- Architect Agentforce agent design for commercial and medical use cases (pre-call, next-best-action, MedComms triage)
- Produce architecture artifacts: HLD, LLD, integration architecture, data flow diagrams, NFR specifications
- Guide Technical Leads and developers on Salesforce design patterns; enforce governor-limit-aware design and resolve technical escalations
- Lead architecture review boards; ensure adherence to Salesforce Well-Architected and LS Cloud best practices
- Drive reusability — build accelerators, reference architectures, and LS Cloud solution patterns for the practice
- Support pre-sales: solution shaping, effort estimation, RFP responses, and client presentations
Education
Bachelor of Engineering
Master of Technology in Information Technology or Computer
Work Experience
5-8 years of relevant experience in a pharma analytics company or with a Pharma company in an analytics role
Behavioural Competencies
Teamwork & Leadership
Motivation to Learn and Grow
Ownership
Cultural Fit
Talent Management
Technical Competencies
Problem Solving
Lifescience Knowledge
Communication
Project Management
Attention to P&L Impact
Capability Building / Thought Leadership
Scale of revenues managed / delivered
Scale of resources managed
