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indigo (interglobe aviation ltd)

Senior Manager-AO&CS in the role of GSE Stores, Delhi

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Job Description

Senior Manager-AO&CS (GSE Stores)

Role Overview

The Senior Manager – Stores will be responsible for end-to-end management of stores and warehouse operations, ensuring effective inventory control, timely availability of materials, compliance with organizational policies, and optimization of storage, handling, and dispatch processes. The role plays a critical part in supporting uninterrupted operations, cost control, and audit compliance.

Key Responsibilities

  • Stores & Warehouse Operations
  • Oversee day-to-day stores operations including receipt, inspection, storage, issue, and dispatch of materials.
  • Maintain accurate bin locations and material identification systems.
  • Inventory Management & Control
  • Ensure inventory accuracy between physical stock and system records.
  • Plan and conduct physical inventory verification as per defined schedules.
  • Analyze slow-moving, non-moving, obsolete, and excess inventory and drive disposal or optimization actions.
  • Maintain minimum and maximum stock levels to ensure material availability without overstocking.
  • System & Process Compliance
  • Ensure real-time posting of GRNs, issues, returns, and transfers in ERP (e.g., SAP, GEMS)
  • Establish and maintain standard operating procedures (SOPs) for all stores processes.
  • Ensure compliance with audits as SOPs.
  • Coordination with Cross-Functional Teams
  • Work closely with Procurement, Finance and operation teams for smooth workflow.
  • Team Leadership & Development
  • Lead, mentor, and supervise stores officers, supervisors, and warehouse staff.
  • Allocate responsibilities, monitor performance, and ensure adherence to safety and discipline.
  • Identify training needs and promote best practices in materials management.
  • Safety, Compliance & Housekeeping
  • Ensure compliance with safety regulations, material handling norms, and 5S practices.
  • Enforce proper handling and storage of hazardous, high-value, and sensitive materials.
  • Drive continuous improvement initiatives related to safety, cost, and efficiency.
  • Reporting & Analytics
  • Prepare and share MIS reports related to inventory levels, shrinkage, aging, and stock variance.
  • Track and report inventory KPIs such as inventory turnover, stock accuracy, and carrying costs.
  • Provide data support for internal and external audits.

Key Skills & Competencies

Functional / Technical Skills

  • Strong knowledge of stores and warehouse SOPs
  • Inventory control, stock analysis, and material planning
  • Understanding of audit requirements and internal controls
  • Knowledge of safety standards and material handling practices

Behavioral Competencies

  • Strong leadership and people management skills
  • High attention to detail and process discipline
  • Problem-solving and analytical mindset
  • Effective communication and stakeholder management

Ability to work under pressure and manage operational priorities

More Info

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Job ID: 145770275