Senior Manager - Agency Training
Tata AIA Life- Posted 17 hours ago
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Job Description
Role description
A Position Overview
Position Title | Senior Manager |
Department | Training Planning & Coordination |
Grade | 401/Senior Manager |
Role Summary: Responsible for Automation & Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.
B Organizational Relationships
Reports To | AVP & Head - TPC |
Supervises | Manager /Assistant Manager / Senior Executives |
C Job Dimensions
Geographic Area Covered | Support all Distribution Channels with Training Administration Function (HO level) |
Stakeholders Internal | ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD & Rural Trainers of all Distribution Channels - Agency, PD & Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training & Exam related), IT (Insight related updates / enhancements), Legal & Compliance Team for communication with IRDA |
Stakeholders External | Vendors for availing Training & training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues |
D Key Result Areas
. Automation & Tracking of Training Records |
. Training Reports |
. Ensuring timely procurement of Training Material & assess requirement |
. Conceptualized & design internal system to capture training effectively. |
. Employee Development |
. Undertake UAT for incorporation of changes in system |
. Ensure regulatory Submissions on time |
. Train the Zone TPC on Process and System & resolve exceptions / escalations |
. Ensure enhancement as per business requirement and changes in regulations. |
. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. |
E Skills Required
Technical | Good Knowledge of MS Office | |
Behavioral | Essential | Desired |
Interpersonal skills | . | |
Communication skills | . | |
Creative thinking skills | . | |
Supervising/Leadership skills | . | |
Teamwork Skills | . | |
Influencing skills | . | |
Relationship Building skills | . | |
Decision making skills | . |
F Incumbent Characteristics
Essential | Desired | |
Qualification | Graduation & Proficiency in Excel | MS Access, Negotiation Skills |
Experience | Min. 8 years of experience in Financial / Training institute. Should possess managerial skill and have handled a team of at least 4 people. |
More Info
About Company
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata's pre-eminent leadership position in India and AIA's presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.