Senior Manager - Advisory Business Operations

Inviting applications for the role of Senior Manager,Advisory Business Operations

We are seeking a highly organized and proactive Advisory Business Operations Manager to support the effective functioning of our Global Applied Advisory practice. This role will act as a central coordinator across Sales, Delivery, Finance, Operations, and Capability teams to ensure excellence in execution, reporting, governance, and continuous improvement.

Responsibilities

• Advisory Sales

• Partner with growth Ops team, dashboards and reporting- Pipeline, inflows, booking, embedment vs standalone deal

• Finance

• F/U of weekly actions from weekly Business review

• Drive closure of f/u actions from it

• Activities related to Revenue, margin improvement and profitability enhancement.

• Advisory Operations

• Partner with Ops team for related process improvement

• Gatekeeping and enforcement of Guardrails and controls

• Advisory Playbook Adoption

• Utilization management

• Drive Timesheet Compliance

• Prepare and publish weekly utilization reports

• Track F/U of weekly update of low utilization cases

• Support related governance activities

• Delivery Excellence

• Oversee delivery health management

• Collaborate with the Delivery Excellence team to analyze client feedback at the project level and ensure follow-up actions are tracked to closure

• Deal Quality Assurance

• DQA Program management - Rollout, DQA Progress tracking, continuous improvement of the process

• Advisory Capability & Genome

• Supporting Advisory Council as per Charter plan

• Support creation, rollout and adoption of Advisory Playbook

• Prrovide advisory skills support for Genome (weekly calls, content review)

• Adhoc

• Prepare reviews, dashboards, and other reporting as required

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's degree in business, Finance, Operations, or a related field. MBA is a plus.

• Relevant years of experience in business operations, program/project management, or sales/advisory operations in a consulting or professional services environment.

• Strong analytical and problem-solving skills with the ability to synthesize information into actionable insights.

• Proficiency with reporting tools (Excel, Power BI, Tableau, etc.)

• Excellent verbal and written communication skills.

• Self-motivated, detail-oriented, and capable of working in a fast-paced environment with cross-functional teams.

Preferred Qualifications/ Skills

• Strong understanding of professional services KPIs (e.g., utilization, bookings, pipeline, revenue metrics)

• Prior experience in Advisory/Consulting Operations or similar roles (preferred but not mandatory

• Advanced Excel and Power Point Skills