Senior Manager, Accounts Receivable - Cash Applications and Invoicing

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Position Overview

The Senior Manager - Accounts Receivables is responsible for leading the company's global AR function across AMER, EMEA, and APAC regions. This role oversees credit evaluation, Billing/Invoicing, cash flow optimization, risk mitigation, and team performance while ensuring alignment with company objectives. The individual will partner closely with Sales, Finance, Customer Success, and Executive Leadership to balance revenue growth with prudent credit risk management.

We are seeking an experienced and strategic Senior Manager, Accounts Receivable to lead a high-scale, global AR function supporting over$7B USD in annual receivablesacross both eStore and non-eStore businesses. This role is critical in driving operational excellence, advancing automation (including AI-driven solutions), and ensuring world-class financial controls and compliance.

The ideal candidate brings a balance of operational rigor, strategic thinking, and people leadership, with a proven ability to transform AR processes in a complex, multinational environment.

Responsibilities

• Lead the global Accounts Receivable function, ensuringaccurate, timely invoicing and cash applicationat scale

• Own and drivemonth-end and quarter-end AR close processes, including reporting and schedule preparation

• Overseecredit card reconciliationsand ensure accuracy across high-volume transactions

• Managebad debt provisioning and forecasting, partnering with Finance on risk assessment and planning

• Monitor and optimizeAR aging and collections performance, proactively addressing overdue balances

• Partner cross-functionally withSales, Customer Success, and Financeto resolve billing issues and improve the customer experience

• Ensure full compliance withinternal policies, regulatory requirements, and audit standards(corporate and statutory)

• Drivecontinuous improvement and automation initiatives, including increasing touchless cash application and exploring AI-enabled solutions

• Support and influenceenterprise-wide systems and transformation projectsimpacting AR processes

• Lead, coach, and develop a high-performing AR team, fostering accountability, growth, and operational excellence

• Manageunclaimed property processesin collaboration with Corporate Accounting

Minimum Qualifications

• Bachelor's degree in Finance, Accounting, or related field

• 10+ years of progressive experience in Accounts Receivable, including leadership roles in amultinational environment

• Proven track record managinglarge-scale AR portfolios (multi-billion USD)

Preferred Qualifications

• Deep expertise inAR operations, cash application, and partnering with a collections team.

• Advanced proficiency inExcel, with strong analytical and data interpretation skills

• Hands-on experience withSAP and Salesforce(or comparable ERP/CRM systems)

• Demonstrated success inprocess transformation and automation, including exposure to AI or digital initiatives

• Strong leadership presence with the ability toinfluence cross-functional stakeholders

• Excellent communication, negotiation, and problem-solving skills

• High attention to detail with a continuous improvement mindset

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