Senior Machine Learning Engineer( Mumbai & Bangalore)

Quantiphi is an award winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will create the next quantum gain in customer experience and unit economics of businesses. We are one of the five global launch partners for Google in Machine Learning and one of the three global launch partners for Google Cloud Contact Center AI solution. Our signature approach combines ground-breaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Role: Generative AI Engineer

Experience Level: 5–7 Years

Location: Bangalore/Mumbai

Role Summary

We are seeking a hands-on and technically strong Generative AI Engineer to AI Platform Capabilities team as part of the Platform Implementation Partner engagement. In this role, you will design, build, and deploy enterprise-grade Generative AI platform capabilities across four Local Business Units operating on GCP and Azure. Your primary focus will be on closing identified AI platform capability gaps by engineering production-ready, reusable GenAI components across the full AI stack - spanning the Decision & Orchestration Layer (RAG, Agent Orchestration, Semantic Router), the Execution Runtime Layer (LLM Gateway, ML Serving, Tool & Integration Runtime, Event Bus), and the Build & Lifecycle Layer (GenAIOps, AgentOps, MLOps). You will work closely with the Use Case Implementation Partner and LBU Data & AI teams to ensure that all platform capabilities are built for reuse, comply with enterprise standards, and are delivered within use case timelines across Agency and Operations domains. This is a deeply technical engineering role focused on building and operationalizing platform components, not managing client engagements.

Required Skills

● Generative AI & RAG Engineering: Proven, hands-on experience building production RAG pipelines, including data ingestion, chunking strategy design, embedding selection, vector indexing (e.g., BigQuery Vector Search), retrieval logic, and deployment as API endpoints. Strong understanding of RAG evaluation metrics (Faithfulness, Answer Relevancy, Context Precision/Recall) and continuous knowledge base updating pipelines.

● Agentic Architecture & Implementation: Demonstrated experience building multi-agent systems, including Semantic Router, Agent Orchestrator (with workflow management), Stateful Orchestration Runtime (Reasoning Engine), and Session State/Memory (LTM/STM) management. Ability to implement agent-to-agent communication protocols, intent recognition, routing models, and agent handoff mechanisms with summary generation.

● LLM Gateway & Execution Runtime: Experience implementing centralized AI/LLM Gateway solutions covering model routing, rate limiting, caching, observability, fallback logic, and policy enforcement across multiple LLM providers. Familiarity with Tool & Integration Runtime (API calls, MCP, A2A) and Event Bus/Messaging architectures for asynchronous, decoupled AI service coordination.

● GenAIOps & MLOps Frameworks: Hands-on experience implementing GenAIOps practices including Prompt Engineering, RAG configuration management, embedding lifecycle management, PEFT/LLM fine-tuning, Prompt Registry versioning, and LLM evaluation pipelines. Solid understanding of MLOps principles covering model training, validation, experiment tracking, model registry, serving, monitoring, and explainability.

● AgentOps Implementation: Experience building and operationalizing AgentOps frameworks for developing, deploying, monitoring, and governing AI agents, including scenario testing, approval gate workflows, memory management, tool call tracking, and latency/success rate monitoring.

● GCP AI/ML Platform Proficiency: Strong, hands-on expertise with GCP services critical to AI platform delivery, including Vertex AI (Model Garden, Pipelines, Feature Store, Model Registry), Cloud Run, GKE, Cloud Storage, Pub/Sub, and BigQuery. Ability to deploy GenAI capabilities as scalable, standalone API-accessible services.

● Python & API Development: Strong Python programming skills for building GenAI pipelines, agentic workflows, REST APIs, and automation scripts. Experience deploying AI services as scalable API endpoints with appropriate authentication, rate limiting, and monitoring.

● AI Safety, Governance & Compliance: Practical experience implementing AI safety guardrails, output filtering, PII protection, bias detection, and audit logging within GenAI platforms. Understanding of data sovereignty requirements and compliance standards relevant to a regulated financial services environment.

● CI/CD & Infrastructure as Code: Experience integrating GenAI capabilities into CI/CD pipelines (GitHub Actions, Jenkins, or Google Cloud Build) for automated testing, evaluation, and deployment. Working knowledge of Terraform for provisioning GCP-based AI infrastructure.

Nice-to-Have

● Experience building AI platform capabilities in a multi-cloud environment (GCP and Microsoft Azure), ideally supporting a build once, leverage everywhere reusability model across multiple LBUs.

● Familiarity with the Document Intelligence service (AI-powered extraction from PDFs, invoices, and forms) and Agent Marketplace concepts (centralized catalog for versioned, reusable AI agents). ● Experience with Knowledge Graph architectures integrated with RAG for enterprise semantic discovery and relationship-based reasoning.

● Familiarity with RAG orchestration frameworks such as LangChain or LlamaIndex, and LLM evaluation toolsets such as RAGAS, DeepEval, or Vertex AI Rapid Eval.

● Experience with Context Store, Vector Store, Embedding infrastructure, and Feature Store design as components of an AI-ready data layer.

● Knowledge of the financial services or insurance (BFSI) domain, including data sovereignty, regulatory compliance, and risk management requirements across APAC markets.

● Google Cloud Professional Machine Learning Engineer certification.

● Experience working within large-scale enterprise programs involving multiple implementation partners and formal governance and change management frameworks.