Senior / Logistics Operations & Performance Analyst

Job Summary:

To analyze end-to-endlogistics operations - including transportation, warehousing, last-mile delivery, and freight costs - alongside revenue streams and net incomeperformance. Then, develop a data-driven operational plan to improveprofitability, efficiency, and service ROI.

Key Responsibilities:

1. Operations & Costing Analysis

. Identifybottlenecks (delayed dispatches, low truck utilization, warehouse idle time) and collaborate with departments to streamline processes.

. Analyze service-level performance (on-time delivery, damage rates, transit times) andlink to cost/revenue impacts.

. Break down costs per shipment, route, warehouse, and client (fuel, tolls, wages,maintenance, rent, labor, inventory, freight rates, customs, insurance).

. Compare actual vs. planned costs to identify leakage points.

. Build cost-per-kilometer and cost-per-pallet models.

2. Revenue & Net Income Analysis

. Analyze revenue by service type (FTL, LTL, warehousing, cross-docking, value-added services).

. Assess profitability per customer, lane, or shipment.

. Identify revenue leakage (incorrect billing, missed accessorial charges).

. Calculate net income contribution after allocating direct and indirect costs.

3. Monitoring & Reporting

. Build dashboards for cost-per-delivery, revenue-per-route, and net margin by customer.

. Track performance weekly/monthly.

. Provide variance analysis and recommend adjustments.

Requirements

. Bachelor's degree in Logistics, Supply Chain, Business Administration, Finance,Accounting, or related field.

. Minimum 3-5 years of experience in logistics operations, costing analysis, orperformance analytics (for senior role).

. Proficient in data analysis tools (Excel, Power BI, or Tableau) for dashboards andvariance analysis.

. Experience with cost modeling (cost-per-kilometer, cost-per-pallet).

. Knowledgeof TMS or WMS is an advantage.

. Strong analytical and problem-solving skills with attention to detail.

. Ability to identify bottlenecks and recommend process improvements.

. Understanding of logistics cost components (fuel, freight rates, warehousing, labor, customs,insurance).

. Ability to work collaboratively with cross-functional teams (operations, finance, sales).