Senior Localization Project Manager

POSITION SUMMARY

The Senior Localization Project Manager is responsible for the end-to-end management of localization projects, ensuring high-quality multilingual deliverables are completed on time, within scope, and within budget. This role serves as a key liaison between linguists, studio production teams, localization engineering resources, and other stakeholders, providing strategic oversight as well as hands-on project execution. This senior-level role requires deep expertise in localization workflows, strong financial and operational oversight, and the ability to manage strategic client relationships. SPMs serve as a key escalation point for project teams and clients and play a critical role in mentoring junior colleagues and driving process innovation.

JOB QUALIFICATIONS

EDUCATION REQUIRED A combination of education and work experience can be substituted.

• Degree in a relevant field (e.g., English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience may be considered.
• 5+ years of experience in project management in Localization, including:
• Leading complex, multi-market projects
• Managing client relationships and strategic communications
• Mentoring junior team members
• Driving operational improvements
• Preferred: Experience in Life Sciences

TECHNICAL SKILLS

• Required: Wxrks or similar TMS, MS Office, Project Management Tooling
• Preferred: Figma, Adobe Creative Suite, Smartsheets
• Language and Communication Skills
• Excellent written and spoken English
• Advanced proficiency in another language is strongly preferred
• Strong semantic analysis skills and passion for languages
• Clear, confident communicator with excellent interpersonal and leadership skills
• Comfortable working across global brands and international markets
• Project Management and Collaboration
• Highly organized and detail-oriented, with strong time and stakeholder management skills
• Able to manage multiple high-stakes projects simultaneously
• Strategic thinker with a proactive approach to problem-solving
• Experienced in creative environments with tight deadlines and evolving scopes
• Skilled at building trust across internal teams and client stakeholders
• Comfortable leading cross-functional initiatives and contributing to service development
• Strong understanding of localization workflows, tools, and vendor/linguist management
• Proven experience working cross-functionally with production, engineering, and external freelancers

Attributes

• Passionate about language, localization, and creative operations
• Approachable, diplomatic, and confident under pressure
• Committed to quality, innovation, and continuous improvement
• Motivated to lead and mentor within a high-performing team
• Curious and adaptable, with a growth mindset

JOB DUTIES

• *Provide full oversight of individual localization projects from initiation through delivery, ensuring adherence to timelines, quality standards, and client or stakeholder expectations
• *Lead advanced project planning for complex, multi-disciplinary localization and transcreation projects
• *Scope and quote projects with off-rate card pricing, unusual constraints, or new tools
• *Plan and budget for projects involving multiple service lines, markets, or delivery formats
• *Ensure localization workflows align with established processes and best practices
• *Source and onboard specialized vendors and tools for unique project needs
• *Oversee creative quality control for high-stakes and complex deliverables
• *Manage complex deliveries, including high-volume or non-standard formats
• *Serve as a senior point of contact for clients at the relationship and account level
• *Act on insights gathered during post-project check-ins to improve service and engagement
• *Conduct billing and ensure financial accuracy across complex projects
• *Report on project health (budget, timeline, quality) and account health (growth, risk, feedback)
• *Drive process improvements and contribute to workflow innovation
• *Mentor and support Project Managers and Junior Project Managers
• *Collaborate with Account Management, operations, and studio teams to align execution with business goals
• *Support onboarding and training of new team members
• Contribute to account-level reporting and delivery strategy.
• Lead cross-functional initiatives and pilot programs.
• Develop internal training materials and lead workshops.
• Support strategic planning for key accounts.
• Lead line reports development, performance management and performance reviews.
• Collaborate with Team Lead/Program Manager on business execution.

The role requires a balance of hands-on project leadership and strategic thinking, with opportunities to shape service offerings and client engagement models.

This role offers the opportunity to lead strategic initiatives, shape client engagement models, and contribute to service innovation. Successful SPMs are well-positioned to grow into team leadership or program management roles, with increasing ownership of accounts, processes, and team development.

TIMINGS

We work on US Time zone.