Senior LiveOps Analyst

About Moonfrog

Moonfrog Labs builds social mobile games, Ludo Club, Teen Patti Gold, Parchis Club, and Rummy Gold. We care deeply about player behaviour, live game performance, and player communities because they keep our games sharp and fun.

The Role

Own the day-to-day execution and optimisation of LiveOps and monetisation for Ludo Club, Moonfrog's flagship game. You will manage events, offers, sales, bundles, player cohorts, A/B tests, and feedback loops with high-value players. Over time, this role expands into the central LiveOps team that supports all Moonfrog titles.

This is not a traditional 9-to-5 role. Live games need fast reactions, sharp judgment, and a hustling attitude when campaigns or player issues demand attention.

What You'll Do

- Plan, launch, monitor, and optimise LiveOps features for Ludo Club with minimal supervision.

- Manage events, missions, store packs, offers, sales, and bundles from brief to post-campaign review.

- Build offer and bundle strategies for different player cohorts: whales, payers, F2P, lapsed, and new players.

- Track revenue, ARPDAU, payer conversion, and event health. Propose and run A/B tests to improve monetisation and player experience.

- Stay in touch with high-value players via Discord and WhatsApp. Turn sentiment into structured insights and escalation notes.

- Use SQL and dashboards to analyse live performance and write clear post-campaign reports.

What You'll Bring

- 2-5 years in LiveOps, monetisation, or game operations, preferably in F2P mobile.

- Hands-on ownership of in-game offers, sales, bundles, or pricing experiments; from ideation to post-campaign analysis.

- Comfort with SQL, cohort analysis, and KPI tracking.

- Experience designing and reading A/B tests.

- Ability to operate independently and take ownership when live campaigns need attention outside standard hours.

- Clear communication across Product, Engineering, Analytics, and QA.

Nice to Have

- Background in board games, social casino, or Tier-1 and emerging markets.

- Experience managing whale or VIP player feedback via Discord or WhatsApp.

- Familiarity with game economies, offer pricing, and reward balancing.

- Exposure to multi-title LiveOps practices.