Location: Hyderabad
Work Type: 5 Days WFO (On-Site)
Work Timings: 2 PM – 11 PM
Type: Full-Time Experience: 5+ Years (Senior Level)
Domain: Digital Adoption Platform (DAP)
We are looking for a highly talented and hands-on Senior/Lead DevOps Engineer who can own and manage our complete DevOps ecosystem end-to-end.
Our core product is a Digital Adoption Platform (DAP) delivered through browser extensions that overlay and guide end users on top of any enterprise application. With a rapidly growing base of 2 million+ active users, our systems must scale reliably, efficiently, and securely.
This role requires someone who can architect, build, optimize, and maintain complex cloud infrastructures, scale real-time data pipelines, and replicate our multi-tenant SaaS setup for on prem enterprise deployments.
If you are a DevOps expert with strong AWS skills, CI/CD automation experience, and the ability to independently design and deliver full-stack infrastructure, we want to talk to you.
Key Responsibilities Cloud Infrastructure & Architecture (AWS)
- Architect, implement, and maintain scalable cloud infrastructure using AWS services such as: VPC, Route53, CloudFront, S3, EKS, EC2, ELB/ALB, Lambda, RDS, Elasticache, API Gateway, Kinesis Streams, ClickHouse
- Design and maintain a multi-tenant SaaS architecture supporting millions of active users.
- Optimize and scale high-throughput pipelines for user event tracking and analytics processing.
DevOps & Automation
- Own and enhance our complete CI/CD ecosystem using GitHub Actions.
- Build automated deployment pipelines for browser extensions, microservices, backend services, and UI applications.
- Implement Infrastructure-as-Code using Terraform or CloudFormation.
- Building Docker images
Monitoring, Security & Reliability
- Set up end-to-end observability: metrics, logs, traces, and alerting.
- Ensure security best practices across infrastructure, networking, and deployments.
- Maintain high availability, auto-scaling, disaster recovery, and backup strategies.
- Lead security hardening efforts, including CVE remediation, container security, and dependency governance.
On-Prem Deployments
- Design and deliver on-premises deployments replicating our cloud SaaS architecture.
- Work closely with enterprise customers to customize on-prem setups as needed.
- Build automated scripts/tools for installation, upgrade, and maintenance.
Collaboration & Leadership
- Work with Engineering, QA, and Product teams to ensure smooth and reliable releases.
- Mentor junior DevOps engineers and guide the engineering team on cloud and deployment best practices.
- Participate in architecture discussions and influence key technical decisions.
Must Have - Education Qualifications
- Strictly BE, BTech or Master's degree in Computer Science, Information Technology only.
Requirements:
- 5+ years of DevOps experience, with at least 3+ years in a senior or lead role.
- Strong expertise in AWS cloud architecture (mandatory).
- Hands-on experience with:
--> VPC o Kubernetes (EKS)
--> EC2, RDS, Elasticache o S3, CloudFront, Route53
--> API Gateway, Lambda, Kinesis Streams
--> ClickHouse (or similar columnar DBs)
--> Docker
--> Helm Chart
- Strong CI/CD experience using GitHub Actions.
Infrastructure-as-Code
- Proficiency with Terraform.
Programming / Scripting
- Strong scripting experience in Python, Shell, and NodeJS.
- Development experience is a strong advantage.
Scalability & Performance
- Experience with scaling distributed systems for millions of users.
- Deep understanding of caching, load balancing, and high-throughput event pipelines.
On-Prem Setup Experience
- Proven experience building SaaS-to-on-prem replicas.
- Ability to automate containerized and non-containerized deployments.
Other Requirements
- Strong problem-solving and debugging skills.
- Ownership mindset — capable of independently driving end-to-end solutions.
- Excellent communication and ability to collaborate with cross-functional teams.
Nice-to-Have Skills
- Experience with Digital Adoption Platforms (DAPs) or browser-based products.
- Knowledge of Grafana, Prometheus, Datadog or similar monitoring tools.
- Exposure to SOC2, ISO compliance environments.
Benefits
- An opportunity to work with a fast-growing SaaS company impacting millions of users globally.
- A collaborative and inclusive work environment.
- Opportunities for professional growth and skill development.
- Competitive salary and benefits package.
