Senior Lead- Security Command Centre

About us

Launched in 2017, WeWork India is one of India's leading premium flexible workspace operators - GPTW certified (Nov 2024 - Nov 2025, Dec 2025 - Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years.. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 79 operational centres spanning 9.1 million square feet. WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customized and curated solutions for various office space needs..

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About the role:

The Senior Lead - Security Command Centre is responsible for managing and overseeing the day-to-day operations of the Security Operations Centre (SOC), while driving the implementation of processes, customer expectation aligned with information security standards. The role requires a proactive approach in delivering technical security services, ensuring operational resilience, system reliability, and continuous improvement of security technologies across the organization.

Role and Responsibilities:

Command Centre Operations

• Lead and supervise 24x7 Security Command Centre operations across assigned locations.

• Ensure continuous monitoring and operational effectiveness of electronic security systems and integrated platforms.

Technical Collaboration & Stakeholder Management

• Collaborate closely with Projects (ICT), Corporate Technology, Networking, Engineering, and Business Intelligence teams on technical security initiatives.

• Coordinate with vendors, territory physical security leads, and building teams for issue resolution and operational support.

• Lead discussions with members (customers) related to security systems, custom security projects, and audits in coordination with Sales and Account Management teams.

Security Systems & Technology Management

• Support implementation of new security technologies, integrations, and automation initiatives.

• Ensure operational health, uptime, preventive maintenance, and lifecycle management of security systems.

• Oversee repair and maintenance programs for electronic security systems.

• Conduct business continuity and disaster recovery (DR) testing for security systems and associated infrastructure.

Compliance, Risk & Governance

• Support ISO 27001 and organizational risk management initiatives within the security function.

• Ensure adherence to security standards, operational procedures, and audit requirements.

• Drive governance and compliance related to electronic security systems and command centre operations.

Reporting & Leadership Engagement

• Prepare and present operational updates, technical insights, and risk assessments to leadership teams.

• Maintain reporting dashboards, operational metrics, and analytics related to security systems and command centre performance.

Experience & Desired Qualifications:

• 8-10 years of experience in security systems and security operations, with a minimum of 4 years in a corporate environment.
• Programming and commissioning of security systems.
• Experience in repair and maintenance programs for security systems.
• Strong experience in electronic surveillance systems including CCTV, Access Control, Biometrics, Intrusion Detection Systems
• Experience implementing ISO 27001 or similar information security standards within the security function.
• Understanding of core networking concepts including IP addressing, MAC addressing, Network communication basics
• Understanding of software development and deployment lifecycle including, Basic coding principles, Databases, Test vs Production environments
• Experience working with CRM software, helpdesk applications, and Business Intelligence tools.
• Basic proficiency in Google Workspace applications.
• Experience as a technical expert in customer-facing environments.
• Experience working with LenelS2, Feenics, Panasonic Video Insight (VI), Luxriot VMS.
• Experience in EDGE analytics and IOT security devices.
• Experience with Salesforce, Freshservice, Tableau.
• Experience with device endpoint security implementation.

Equal Opportunity Employer

WeWork India is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other characteristics protected by law.

We expect all employees to embody our values, and all aspects of employment, including the decisions to hire and promote, are based on merit, competence, performance, and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance-linked, and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility, and inclusion.