Role Summary
We are seeking a highly skilled Salesforce Agentforce Developer with deep Salesforce platform expertise and a focus on delivering AI-driven business outcomes.
The ideal candidate will build scalable and efficient Salesforce solutions that integrate Agentforce Standard and Custom Agents with Salesforce Data Cloud to enable intelligent, data-driven automation.
This role emphasizes the practical application of predictive analytics, generative capabilities, and agent-based workflows to transform sales and service processes while maintaining strong platform governance and scalability.
This role requires strong hands-on technical development skills, alongside the ability to integrate AI-enhanced features to redefine the sales and service lifecycle.
Duties & Responsibilities
- Develop, integrate, and maintain Agentforce Standard and Custom Agents and Data Cloud-powered experiences (data ingestion, harmonization, and activation as needed), along with Flows, Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and declarative configurations while leveraging AI capabilities.
- Integrate AI-driven workflows to optimize processes and enhance decision-making.
- Participate in design reviews and provide input on technical architecture and solution design, incorporating AI technologies for scalable solutions.
- Collaborate with Product Owners, Product Managers, Architects, and QA to refine user stories and deliver functional software with AI enhancements in iterative sprints.
- Ensure work quality through peer reviews, unit testing, functional testing, and adoption of AI-assisted code build and review tools for secure and optimized solutions.
- Troubleshoot and resolve production issues, including performance bottlenecks, integration failures, and AI-related errors, ensuring stable system operations.
- Maintain and enhance integrations with external systems using REST/SOAP APIs, Platform Events, and middleware tools, incorporating AI automation.
- Document technical solutions, AI use cases, and integration of workflows, maintaining a system knowledge base for team onboarding and support.
Basic Qualifications
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 5+ years of hands-on Salesforce development experience (Sales Cloud and Service Cloud).
- Proficiency in Agentforce, Flows, Apex, LWC, SOQL, SOSL, and Salesforce configuration, with the ability to incorporate AI-powered capabilities into automation workflows.
- Enthusiastic about AI, with a passion for learning and implementing AI solutions to enhance development processes and business outcomes.
- Familiarity with Salesforce integration patterns and API development, leveraging AI frameworks to improve data synchronization and automation.
- Understanding of Salesforce security model (profiles, permission sets, sharing rules) and ability to evaluate AI features for security impact.
- Agile/Scrum experience in a collaborative team environment, with the ability to prioritize and deliver AI-focused user stories and features.
- Salesforce certifications: Agentforce, Platform App Builder, Platform Developer I and II, and Admin.
- Knowledge of enterprise architecture principles and scalable design patterns, including those involving AI-based solutions.
- Ability to mentor junior developers, including training on AI integration and best practices for implementing AI-driven workflows.
- Experience with performance tuning and governor limit optimization, incorporating AI-based tools to monitor and improve system efficiency.
(ref:hirist.tech)
