Job Description
Global Commercial Services (GCS) Control Management aims to ensure that GCS has a robust first line of defense, playing an active role in supporting the GCS business meet its business objectives and demonstrating an effective control framework. This position will be responsible for actively supporting the GCS business in ensuring the business is executing effectively against local and central control and compliance expectations.
Responsibilities
The responsibilities of the incumbent will include:
- Support the development and rectification of Business Impact Analysis (BIA) for GCS
- Developing and designing controls as well as tests of adherence to compliance regulations.
- Reviewing the Business Impact Analysis for the different business functions and guiding them regarding the different requirements of the BIA such as Financial, Brand, Regulatory & Operational.
- Working with different process areas in GCS to ensure that their BCP plans are in place and reviewed and exercised as per the cadence.
- Business Continuity Planning - Ensuring compliance with the Service Continuity control rating parameters by engaging with the business to drive activities through the business continuity lifecycle such as Business Impact Analysis, BC Planning, BCP exercises etc.
- Basic Knowledge of Different types of BC Exercises & Call Tree
Qualifications
Mandatory Qualifications:
- 2-3 years of experience in Control Management and Operational Risk or a related discipline.
- Good hands on experience on MS-Excel & PowerPoint
- Strong verbal & written communication skills and the ability to interact effectively with cross functional teams
- Demonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of action
- Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
- Strong work ethic with an intense will-to-win and demonstrated personal excellence.
- Experience in Control Management and Operational Risk or a related discipline.
Preferred Qualifications
- Experience in Compliance or a related discipline in operational risk would be preferred.
Academic Background
- Bachelor's Degree or equivalent
Functional Skills/Capabilities
- Self-motivated, pro-active individual with an analytical mindset and excellent attention to detail
- Build and Leverage Relationships - Strong collaboration skills and demonstrated ability to network globally. Build and sustain relationships with key stakeholders
- Drive Results – Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change with time management
- Strong in MS-Excel & PowerPoint
Knowledge Of Platforms
- Microsoft Office, eGRC Archer
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
