Senior /Lead Account Solution Engineer - IT/ITES

Specific Responsibilities:

• Provide thought leadership in how enterprise companies can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Engage with business users to build solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• The ability to authoritatively present and articulate the business value to managers and executives of all levels.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.

Required Skills:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Relevant years of confirmed experience in the Technology/ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
• 10-16 years of Strong focus and experience in pre-sales is required.
• Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs.
• Business Analysis/ Business case/return on investment construction.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Outstanding presentation and demonstration skills.

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