Senior L3 Support Engineer (Java)

About Ascendion

Ascendion is a leader in AI-Native platform driven software engineering company that underwrites outcomes, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world's leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience
  
  

Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About The Role

We are looking for a ideal candidate brings java development skills: expert in Java, debugging production issues, and implementing fixes.

Job Title: Senior L3 Support Engineer Java

Key Responsibilities

• Production support mindset: understanding of live system constraints, rollback plans, and safe deployment practices
  
  

Minimum Qualifications

• Java development skills: expert in Java, debugging production issues, and implementing fixes
• SQL mastery: complex queries, data integrity checks, and data fix implementation across related tables
• Code management and release discipline: Git/branching strategies, feature/bugfix tranches, and merging/peering into release branches
• Familiarity with deployment pipelines, CI/CD concepts, and build/test automation
• Understanding of security, privacy, and compliance impacts of code changes
• Problem-solving finesse: ability to decompose complex issues into implementable tasks
• Experience with cloud platforms (Azure) and containerization (Docker) or orchestration (Kubernetes)* DevOps understanding
• Familiarity with message queues, event-driven architectures, or service-oriented patterns
• Domain-specific experience in policy administration or claims processing to accelerate resolution
• Experience with automation or scripting to streamline investigations (e.g., automated data checks, log collection)
  
  

Location: Bangalore

Want to change the world Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!