About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
About The Role
We are seeking a skilled Senior Jira Administrator / Jira Developer with strong expertise in Jira configuration, customization, scripting, and integrations. The role involves working across multiple systems in a hybrid environment while maintaining high standards of quality, testing, and reliability.
Key Responsibilities
Jira Administration & Configuration
- Manage Jira Software and Jira Service Management.
- Configure workflows, screens, fields, permissions, and schemes.
- Build and maintain Jira automations and advanced custom setups.
- Handle performance tuning, maintenance, and issue resolution.
Advanced Jira Development
- Develop complex Jira solutions using scripting tools and REST APIs.
- Implement custom workflows, automation rules, and advanced logic.
- Independently design and deliver scalable Jira configurations.
Cross-System Integrations
- Support and maintain integrations between Jira and other internal systems.
- Work across multiple tools/platforms in hybrid environments.
- Use Python for scripting, utilities, automation, and data processing.
Quality & Testing
- Perform thorough testing of workflows, scripts, and configurations.
- Maintain documentation and adhere to structured change processes.
- Ensure high reliability and minimize rework.
Stakeholder Collaboration
- Work closely with client teams to understand requirements.
- Communicate timelines, impacts, and technical feasibility clearly.
- Provide user support and troubleshooting when needed.
Basic Qualifications
- Bachelor's or master's degree in IT, Computer Science, or related fields.
- 5+ years of hands-on experience as a Jira Administrator / Jira Developer.
- Strong expertise in Jira configuration, customization, and advanced development.
- Proficiency in Python scripting and system integrations.
- Experience working in complex, hybrid multi-system environments.
- Strong focus on quality, testing, and reliability.
- Excellent analytical and problem-solving skills.
Soft Skills
- Strong verbal and written communication skills.
- Ability to work independently and within teams
- Good stakeholder interaction skills.
- High attention to detail with strong documentation discipline.
- Immediate joiner preferred.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.