Senior IT Pillar Specialist

Job Description

Job Overview:

McDermott is seeking an experienced Senior IT Pillar Specialist to support and manage the HR Blizz Cloud Payroll platform utilized across 20+ countries. This role will serve as a key liaison between Payroll Operations, HR, Finance, and IT teams to ensure accurate payroll processing, system stability, issue resolution, and continuous improvement of payroll-related applications.

The ideal candidate will possess strong knowledge of payroll processes, payroll calculations, statutory requirements, ERP payroll systems, and payroll-related data integrations. Experience with HR Blizz Payroll is highly preferred.

Responsibilities

Key Tasks and Responsibilities:

• Payroll Application Support
• Provide day-to-day support for the HR Blizz Cloud Payroll application across multiple countries
• Investigate, troubleshoot, and resolve payroll processing and system-related issues
• Monitor payroll runs and ensure successful execution of payroll cycles
• Support payroll reconciliations, reporting, and issue resolution during payroll processing periods
• Coordinate with vendors and internal teams for defect resolution and system enhancements
• Functional & Technical Support
• Analyze payroll calculations, earnings, deductions, taxes, benefits, retro processing, and statutory calculations
• Validate payroll configurations, pay elements, formulas, calculations, and system outputs
• Support payroll-related interfaces, integrations, and data validation activities
• Participate in application testing, regression testing, UAT, and production deployments
• Stakeholder Collaboration
• Partner with Payroll, HR, Finance, and regional business teams to understand requirements and resolve issues
• Provide guidance on payroll system functionality, best practices, and process improvements
• Assist with audits, compliance activities, and payroll controls
• Continuous Improvement
• Identify opportunities to automate and streamline payroll processes
• Develop and maintain support documentation, knowledge articles, and process guides
• Support global payroll transformation initiatives and new country implementations
  

Qualifications

Essential Qualifications and Education:

• Bachelor's degree in Information Technology, Human Resources, Business Administration, Finance, or related field
• 5+ years of experience supporting payroll applications or payroll operations.
• Experience supporting global or multi-country payroll environments.
• Strong understanding of payroll processing, payroll calculations, statutory requirements, and payroll controls
• Experience with ERP or Cloud payroll systems and Oracle HCM Cloud
• Technical Knowledge:
• Payroll calculations and processing logic
• Earnings, deductions, taxes, benefits, and retroactive adjustments
• Payroll interfaces, integrations, and reporting
• Data analysis and troubleshooting skills
• SQL and reporting experience is a plus
  

Preferred Qualifications and Education:

• Experience with HR Blizz Cloud Payroll (highly preferred)
• Experience with Oracle HCM, SAP Payroll, JDE Payroll, ADP, or similar ERP payroll platforms
• Exposure to payroll implementations, upgrades, and country rollouts
• Knowledge of global payroll compliance and statutory regulations
• Key Competencies
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Ability to work under payroll processing deadlines
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities across global regions
• Customer-focused mindset and continuous improvement orientation
• Success Measures
• Timely resolution of payroll-related incidents
• Accurate payroll processing across 20+ countries
• Reduced payroll defects and production issues
• Improved system stability, compliance, and user satisfaction
• Preferred Candidate Profile: Individual with hands-on experience supporting payroll applications, deep understanding of payroll calculations and business processes, and prior experience with HR Blizz Payroll in a global enterprise environment
  
  

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