In this role, you will:
Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale
- Design, build, develop, and support integrations, automations and feature releases across the core technologies and services that power our business
- Lead and collaborate with a team of domain experts on implementation, management, and support of Business technology products and IT applications
- Be the primary owner for key applications or infrastructure
- Integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
- Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
- Research, assess, and incorporate the best new vendors and technologies into our stack
- Provide Tier 3 support for IT incidents and mentor junior team members
- Build and maintain clear documentation, including architecture diagrams and business process flows
- Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- A Bachelors degree in Computer Science, Information Technology, engineering or related field
- 10+ years of experience in an IT Systems Engineering role and a minimum of 6 years of hands-on experience with Okta and Google Workspaces providing the highest level of support and troubleshooting the most difficult issues for these applications
- Proficient working with APIs in Python
- Demonstrated experience building complex automations with tools like Okta Workflows or Workato
- Demonstrated experience configuring, troubleshooting and deploying an Identity and Access Management solution
- Demonstrated experience with Google Apps Manager (GAM) command line tool
- Ability to lead and drive work without supervision across functions and collaborate with all levels of users and management
- Solid fundamentals of IT infrastructure, security, and corporate systems with demonstrated experience leading complex compliance initiatives for IT
- Experience with AWS cloud platforms like AWS, Azure, or GCP
- Enthusiasm for helping others and providing technical leadership
An ideal candidate also has:
- Demonstrated expertise in one or more of our core technologies (Google Workspace, GCP, Okta, Jira, Confluence, OpsGenie, Slack, Github, Zendesk, Saviynt, Zoom, etc)
- Expertise with creating Splunk dashboards and alerts for operationalizing integrations
- Experience with Terraform
- Advanced systems/software engineering expertise with Python/Ruby scripting skills.
- Ability to build custom connectors using the Workato Connector SDK.
