Senior IT Business Analyst -

About the job

As a Senior Business Analyst, you will support and collaborate with fellow project managers, software engineers, other business analysts and technical services consultants to deliver robust digital solutions. You should be proactive, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people management skills. You will also need to be adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet the identified business needs.

What you will be working on:

You will be involved in a range of tasks including the following:

• partner with the business teams to elicit business needs through human-centric, visual methods such as service journeys and develop the appropriate business use cases

• apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

• work with the project teams to develop user stories, functional/technical specifications and acceptance criteria

• adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

• design interactive visualisation dashboards for data exploration and provide insights to business teams

• evaluate and recommend suitable technology while aligning with the organisation technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• ensure system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

• assist to identify new opportunities for digital transformation

What we are looking for:

• Degree in Computer Science, Engineering or related field

• Prior working experience in IT business analysis, application solutioning design and testing

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Strong analytical, conceptualisation and problem-solving skills

• Good writing and communication skills with the ability to pitch ideas and influence

• A driven and motivated personality with an inquisitive mind

• Ability to learn and apply

Preferred Skills:

• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

• Past development or consulting experience

• Relevant experience in one or more of the following areas:

• Data manipulation using scripting languages like Python or using ETL tools Visual analytics technologies like Tableau, Power BI End-to-end analytics architecture, preferably with some working knowledge of big data stack

• Knowledge in cloud and data management technologies, including data lake and warehousing, ETL, and data visualization tools.