Requirements
Description and Requirements
- Process billing and remittance related services for various MetLife products across Regional Business and National and Specialty Markets including below:
Ø Bill review and release
Ø Billing issue resolution
Ø D&U and Suspense reconciliation
Ø Payment application
Ø Refund processing
- Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds
- Build excellent business relationship with customer groups, peers and seniors
- Able to work as a natural team-player in the business functions
- Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution
- Provide inputs on process and system to the team members
- Responds promptly and calmly to changing events and situations
- Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with
About MetLife
Recognized on Fortune magazine's list of the World's Most Admired Companies and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
