TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR.
Don't meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
Job Summary
- The Senior Instructional Designer will collaborate with internal subject matter experts and team members to project manage, design, develop and deliver innovative learning programs for TriNet's Talent Management team to support all areas of the business. This role is responsible for identifying and assessing needed learning outcomes, understanding the performance expectations and gaps, and assisting in deriving the appropriate learning solution. The Designer will use interpersonal, written, and visual communication skills to bring together text, images, video, and audio to communicate and educate. Attention to detail, an eye for design, and comfort with writing both text and dialogue are strengths. This role is ultimately responsible for incorporating adult learning principles in an impactful, engaging, and memorable way.
Essential Duties/Responsibilites
- Actively and consistently support all efforts to enhance the customer experience throughout the development and delivery of instructional products and programs.
- Rapidly and iteratively create engaging self-paced course content, such as e-Learning courses, software simulations, instructor-led courses (virtual and in-person), instructional guides, performance support tools, and learning assessments.
- Design learning solutions that may include knowledge checks, exercises, scripts, storyboards, simulations, or games to engage participants and maximize knowledge and skill retention.
- Project management - be responsible for the learning product's design, development style, content execution, and instructional standards.
- Work with SMEs and managers to define scope of learning path/experience: clarify objectives, timelines and projected outcomes and to ensure the accuracy of material.
- Continuous Improvement - stay current with e-Learning and classroom training trends and recommend other training media, methods, and approaches to ensure learning environments are relevant and engaging to learners.
Required For All Jobs
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
- Bachelor's Degree or equivalent experience preferred
Work Experience
- Typically 5+ years in facilitation and development of training programs required
- Prior development of e-Learning and videos using authoring software (Articulate (Storyline and RISE)), Camtasia, AI software, etc. preferred
Licenses and Certifications
- Licenses/Certifications Licenses/Certification Details Time Frame Required/ Preferred
- Instructional Design Certification a plus preferred
- Other professional Learning and Development certifications (ATD, DDI, etc.) a plus preferred
- Project Management Professional Certification preferred
Knowledge, Skills And Abilities
- Demonstrated ability to develop training that incorporates adult learning theories, visual learning design and interactive training techniques; must have experience with development in multiple modalities of instruction including instructor-led training (synchronous and asynchronous) and eLearning in a corporate setting Skilled in instructional design methodologies such as ADDIE/SAM/AGILE or a rapid instructional design methodology
- Ability to work effectively with cross-functional teams to achieve business and project goals while leading multiple priorities.
- Translating written content into visual aids (graphics, animations, interactive charts and graphs, video-based scenarios)
- Excellent communication skills are a must including the ability to gather and clarify requirements, present solutions, convey value, and manage expectations
- Innovative and creative, adaptive, and quick to learn.
- Experience leading multiple projects under tight time constraints in a complex environment.
- Proficient in Microsoft Office Suite
Work Environment
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [Confidential Information] to request such an accommodation.
