Job Summary:
We are looking for an experienced and energetic Senior Inside Sales Manager to lead and manage the Inside Sales team for Mr. Milk. The candidate should be capable of handling the sales team, motivating team members, monitoring daily calling activities, and ensuring proper follow-up systems are maintained. The ideal candidate should also be comfortable handling CRM/software systems and generating sales performance reports.
Key Responsibilities:
- Handle and manage the Inside Sales Executive team.
- Motivate the sales team to achieve daily and monthly sales targets.
- Monitor daily calling activities, follow-ups, and customer responses.
- Maintain proper calling systems and sales processes.
- Train and guide team members for better communication and conversion.
- Track team performance and prepare daily/weekly sales reports.
- Coordinate with management regarding sales updates and team productivity.
- Handle CRM/software related to sales operations efficiently.
- Ensure proper customer database management and follow-up tracking.
- Improve team discipline, productivity, and sales conversion ratios.
Required Skills:
- Good leadership and team handling skills.
- Strong communication and motivational abilities.
- Knowledge of inside sales and telecalling processes.
- Experience in handling CRM/software systems.
- Good understanding of sales reporting and follow-up management.
- Ability to work under pressure.
- Basic Excel and reporting knowledge preferred.
Qualification:
- Graduate in any field.
- MBA in Marketing/Sales preferred.
Experience:
- Minimum 8+ years of experience in Sales Team Handling / Inside Sales Management.
Preferred Candidate:
- Candidate with experience in telecalling or inside sales teams.
- Should have strong follow-up and team management skills.
- Positive attitude and target-oriented approach.
- Looking for an immediate joiner.
