Senior Inside Sales Executive

Location: Chennai

About the Job

• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales.
• Responsibility includes closing sales deals and maintaining good customer relationships.
• An effective Inside Sales Executive must be an excellent communicator and possess superior people skills.
• Comfort in presenting the products over the phone, email, and WhatsApp, as well as dealing with complaints and doubts, is required.
• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about the products.
• Answer questions about the products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Source prospect customer data from online and offline sources.
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information on CRM tools.

Requirements

• Proven experience as an Inside Sales Executive or in another sales/customer service role.
• Proven track record of successfully meeting sales quotas.
• Good knowledge of relevant programs (Health sector preferred) and telephone systems.
• Ability to learn about the products and describe/explain them to prospects.
• Excellent knowledge of English (Compulsory); Hindi and regional languages are preferred.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.