Summary:
Act as the central point of contact for customers and/or Company customer representatives throughout processing implementation project end-to-end execution. Assess and document customer needs and implementation impacts on customers and Company's core and non-core processing systems and platforms. Act as a processing implementation advisor to customers processing support staff, providing guidance to execute all necessary processing implementation activities. Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
Responsibilities:
- Define scope, plan, and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Ensure processing interfaces with Company's electronic payment processing systems are compliant with global product rules and specifications.
- Conduct extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
- Execute standard and non-standard customer testing processes, focusing on technical processing customer interfaces.
Requirements:
- Education: Bachelor&rsquos degree in Information Technology, Computer Science, Programming, Systems Engineering, Computing Systems Engineering, Telecommunications Engineering, or similar.
- Relevant experience in &ldquoInformation Technology” system knowledge, with an understanding of network technology, applications, and project management.
Required Skills:
- Ability to interact well with customers.
- Strong verbal and written communication skills with the ability to leverage these skills in a teaching environment.
- Project management skills.
- Experience with card management systems.
- Knowledge of card payment, authorization, clearing, and settlement processes.
- Familiarity with the basics of the 4-party model and currency conversion concepts.
- English spoken Spanish will be an advantage.
- Occasional domestic and international travel.
Preferred Skills:
- Design thinking.
- Ability to design HTML using CSS.
- SQL basic to intermediate knowledge.
- Experience using and querying databases.
- API knowledge for Java and open languages.
- Development systems methodologies knowledge.
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