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Senior Implementation Engineer
Job Description
- Partner with clients and internal teams to understand business requirements and direct the configuration duties
- Develop and perform quality assurance check points within your team to ensure quality and timely delivery
- Take ownership of your team s business results by developing and leading training and execution plans
- Monitors and impacts key metrics and efficiencies
- Problem-solve routine to complex issues
- Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions
- Provide Level 2 and 3 support to other team members
- Create and implement tools that increase quality, security and productivity
- Track status and provide updates in relation to overall implementation process
- Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
- Work closely with Development and other teams to ensure client satisfaction and on-time delivery
EXPERIENCE AND KNOWLEDGE:
- Bachelor s Degree in related field or equivalent experience
- Typically requires 5+ years of related work experience
- Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
- Operating System, Hardware configuration and Network troubleshooting skills required with packet analysis valued
- Configuration and deployment experience with Web Services
- Some knowledge of HTML helpful
- Data migration experience a plus
- VMware experience valuable
- Experience with Python and other scripting languages
- Familiarity with iOS and Android mobile applications platforms helpful
- Strong troubleshooting, diagnostic and analytical skills.
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
- A relentlessly positive disposition
- Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion.
- Ability to train individuals 1-on-1 and in a classroom environment
- The ability to remain calm, diplomatic, and cooperative under stressful conditions
- Strong written and oral communication skills including communication of technical concepts to non-technical individuals
- Financial Services and Enterprise Software experience beneficial but not required
More Info
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About Company
Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks, credit unions, alternative finance, and fintech companies in the U.S. and internationally. With comprehensive end-to-end solution sets, Q2 enables its partners to provide cohesive, secure, data-driven experiences to every account holder – from consumer to small business and corporate. Headquartered in Austin, Texas, Q2 has offices throughout the world and is publicly traded on the NYSE under the stock symbol QTWO. To learn more, please visit Q2.com.
Skills:
Python, HTML, Tsql, Sql, Ios, Diplomatic
Skills:
log interpretation , Apis, Power Bi, Tableau, Data Migration, Jira, Hubspot, Sql, Postman, BI dashboards, browser developer tools, environment configuration, cloud deployments
Skills:
Sftp, Rest Api, Flat Files, Edi Mapping, Performance Tuning, solution architecture, FTP, Sql Queries, Http, As2, Api Integration, Xml, Ansi X12, Spreadsheets, business process orchestration, EDIFACT standards, EDI B2B integration products, transfer protocols, integration patterns, Communication Protocols
Skills:
Powerapps, Powerbi, Xml, Sphera, Cority, Intelex, M SQL, ETQ, Enablon
Skills:
Data Integration, Python, LangChain, LangGraph, Traditional Machine Learning Models, Generative AI, RAG, Mixed-Integer Optimization