Senior Human Resource Manager

Role Overview

We are looking for a seasoned and business-focused Senior HR Manager to lead and drive end-to-end Human Resources functions, including talent management, employee engagement, performance management, HR operations, compliance, and organizational development. This role requires a strong balance of strategic thinking and hands-on execution to support a fast-growing, dynamic organization.

Key Responsibilities

• HR Strategy & Business Partnering
• Partner with business and functional leaders to align HR initiatives with organizational objectives
• Support workforce planning, organizational design, and capability development
• Act as a trusted advisor on people, culture, and performance matters
• Talent Acquisition & Workforce Planning
• Drive and oversee hiring strategy across lateral and campus recruitment
• Continuously improve recruitment processes, employer branding, and candidate experience
• Collaborate with business leaders on headcount planning and forecasting
• Employee Lifecycle Management
• Manage key employee lifecycle processes including onboarding, confirmations, transfers, and exits
• Ensure a seamless and positive employee experience
• Develop and execute retention strategies to minimize unwanted attrition
• Performance & Talent Management
• Lead performance management cycles (goal setting, reviews, appraisals)
• Support managers on feedback, coaching, and development planning
• Identify high-potential talent and build succession pipelines
• Employee Engagement & Culture
• Design and implement engagement initiatives and internal communication programs
• Handle employee relations, grievances, and sensitive workplace issues
• Foster a positive, inclusive, and high-performance work culture
• HR Operations & Policies
• Ensure efficiency, accuracy, and consistency of HR processes and documentation
• Maintain and enhance HR policies, frameworks, and SOPs
• Oversee payroll coordination, attendance management, and leave governance
• Compliance & Legal
• Ensure adherence to applicable labour laws and statutory requirements
• Support audits, documentation, and regulatory obligations
• Advise leadership on HR risk, governance, and compliance matters
• HR Analytics & Reporting
• Monitor key HR metrics (attrition, hiring, productivity, utilization)
• Provide data-driven insights and recommendations to leadership
• Drive informed decision-making through people analytics

Required Qualifications

• Bachelors / Master's degree in Human Resources, Business Administration, or a related discipline
• 8–15 years of progressive HR experience
• Experience in IT / GCC / Services / Product-led environments preferred

Key Skills & Competencies

• Strong business partnering and stakeholder management capabilities
• Deep understanding of HR operations and people processes
• Excellent communication, interpersonal, and conflict resolution skills
• Proven experience handling employee relations and sensitive situations
• Sound knowledge of Indian labour laws and compliance practices
• Ability to thrive in fast-paced, growth-oriented environments

Preferred Experience

• Experience supporting multi-location or distributed teams
• Exposure to scaling organizations or GCC setups
• Familiarity with HRMS, ATS, and people analytics tools

Success Indicators

• Improved employee engagement and retention outcomes
• Efficient hiring and workforce planning processes
• High manager satisfaction and HR credibility
• Strong compliance posture and risk mitigation