Company Overview
Outsourced is a leading ISO certified global offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Position Title: Senior HR Coordinator (UKG Specialist
Work Arrangement: Remote - India
Employment Type: Full-Time
About The Role
We are seeking a senior-level HR Coordinator to join our team. This role is centered on expert documentation, process management, and system configuration, with a primary focus on the UKG Pro platform. The ideal candidate will be a self-motivated professional who operates autonomously, demonstrates exceptional attention to detail, and applies critical thinking with minimal managerial oversight.
Key Responsibilities
- Support, maintain, and configure the UKG Pro system.
- Perform troubleshooting, data validation, reporting, and assist with system upgrades and configuration changes.
- Document business processes and prepare detailed process reports.
- Maintain and update comprehensive documentation for internal systems, with a focus on reports generated via UKG.
- Ensure effective knowledge transfer by keeping meticulous records.
- Collaborate closely with the team lead to support dynamic business needs.
- Translate meeting recordings and notes into actionable documentation and tasks.
- Support operational readiness by analyzing and understanding workflow requirements.
- Build and maintain custom functionality, integrate third-party platforms, and assist in creating automation flows across tools.
Key Requirements
- Proven hands-on experience with UKG Pro, including practical use of the Cognos reporting tool (drag-and-drop interface; coding not required).
- Prior experience in technical documentation and process mapping within HR or a related field.
- Solid understanding of payroll systems (payroll processing experience is not required, but system familiarity is essential).
- Exceptional attention to detail and ability to work independently with little supervision.
- Strong critical thinking and problem-solving skills.
- Highly motivated, self-sufficient, and able to prioritize tasks efficiently.
- Excellent verbal and written communication skills in English.
- Ability to adapt work hours to align with US Eastern or Central Time Zones as needed.
- This is not a client-facing role, but the candidate must be adept at managing and synthesizing information from emails and meetings.
What We Offer- Health Insurance: We provide medical coverage up to 20 lakh per annum, which covers you, your spouse, and a set of parents. This is available after one month of successful engagement.
- Professional Development: You'll have access to a monthly upskill allowance of 5000 for continued education and certifications to support your career growth.
- Leave Policy: Vacation Leave (VL): 10 days per year, available after probation. You can carry over or encash up to 5 unused days.
- Casual Leave (CL): 8 days per year for personal needs or emergencies, available from day one.
- Sick Leave: 12 days per year, available after probation.
- Flexible Work Hours or Remote Work Opportunities - Depending on the role and project.
- Outsourced Benefits such as Paternity Leave, Maternity Leave, etc.
