Role Description
This is a full-time, on-site Senior Housekeeping role located in Kolkata. The Senior Housekeeper will oversee all housekeeping operations, ensuring that cleanliness and hygiene standards are maintained. Responsibilities include supervising housekeeping staff, maintaining the laundry process, ensuring timely servicing of all spaces, and delivering excellent customer service to ensure a welcoming environment. The role involves regular communication and staff training to uphold organizational standards.
Qualifications
- Proficiency in Housekeeping and Laundry management skills
- Strong Customer Service skills with a focus on creating a positive experience
- Effective Communication skills to collaborate with team members and address customer concerns
- Experience in employee Training and supervising housekeeping teams
- Attention to detail and commitment to maintaining high cleanliness and hygiene standards
- Ability to handle on-site responsibilities in a fast-paced environment
- Prior experience in a hospitality or retail setting is preferred
