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Senior Group Manager - Process Training (Travel)

Vuram
Thane, Navi Mumbai, Mumbai
4-9 Years
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Job Description

  • New business Transition/Knowledge Acquisition, Transfer and Training BAU
  • Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations
  • Attends meetings WBR / MBR within the program or with another department whenever necessary
  • Meet & Greet with New Hire Batches EWS New Hire programs
  • Manage internal stakeholders
  • Manage multiple teams and by providing by driving KPI
  • Manage training metrics and impact to business metric
  • TNI/ TNA process and make recommendations for process improvements
  • Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration
  • Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives
  • Analyzing data and suggesting measures towards improving revenue generation for the function
  • Maintain vertical hygiene by ensuring reports, data and documents are in place
  • Promote standardization by creating & maintaining Training documentation
  • Promote behavioral training programs and promote the programs in order to ensure maximum participation
  • Act as a mentor for the team and hold the team together by promoting an environment of learning and team work
  • Manage Training MIS for accounts
  • Ensure training documentation is in place and processes are followed
  • Look for opportunities to reduce people dependencies and move towards automation and digitization

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Process Manager/Engineer
Function:
Manufacturing/Engineering/R&D
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Vuram

WNS-Vuram is the global hyperautomation wing of WNS, with a specialization in low-code enterprise automation. Since its inception, the company has maintained 1% customer success and customer references. Powered by passionate people, WNS-Vuram is committed to driving digital transformation for organizations worldwide through an Empathy-First Technology-Nextapproach. WNS-Vuram has received several prominent recognitions from Inc. 5, HFS Research, ISG, Entrepreneur India, Fast Company, and Great Place to Work, among others.

Job ID: 118785657

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Last Updated: 10-03-2026 04:10:55 AM
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