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Senior Group Manager - Operations

Vuram
Pune
3-7 Years
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Job Description

  • Should be able to manage a large team and be responsible to deliver client-mandated KPIs that include TAT and accuracy
  • People management, workforce planning, shrinkage/absenteeism management, attrition management, and people development
  • Compliance to internal and external audit requirements
  • Ensure timely update of incentive and NSA
  • Data analysis, client management
  • Effective communication
  • Should be able to handle high-pressure operations team

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Operations Manager
Function:
Operations
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Vuram

WNS-Vuram is the global hyperautomation wing of WNS, with a specialization in low-code enterprise automation. Since its inception, the company has maintained 1% customer success and customer references. Powered by passionate people, WNS-Vuram is committed to driving digital transformation for organizations worldwide through an Empathy-First Technology-Nextapproach. WNS-Vuram has received several prominent recognitions from Inc. 5, HFS Research, ISG, Entrepreneur India, Fast Company, and Great Place to Work, among others.

Job ID: 118786213

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Last Updated: 10-03-2026 04:10:56 AM
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