Senior Graphic Designer

The Opportunity

We are looking for a highly experienced Process Lead to anchor the leadership layer of our Creative Services team. This is a pivotal role acting as the operational backbone of a multi-discipline studio delivering design, image editing, and video production output across a portfolio of regional and international brand clients.

The ideal candidate brings 8–10 years of experience across creative production, workflow management, and team leadership. You will own end-to-end process across all three discipline tracks — guiding a team of senior and junior creatives, ensuring quality and on-time delivery, and serving as the day-to-day decision-maker when the Head is unavailable.

Key Responsibilities

Process & Operations Leadership

·       Own and continuously improve the end-to-end creative workflow across design, image editing, and video production tracks

·       Manage resource planning, brief allocation, and workload distribution across all team members and brand accounts

·       Establish and enforce briefing standards, quality checkpoints, and delivery processes to reduce errors and rework

·       Identify workflow bottlenecks and implement process improvements that raise throughput without compromising quality

·       Maintain organised asset libraries, naming conventions, and file management systems across the studio

Team Leadership & People Development

·       Act as the day-to-day lead for a team of 10 across three discipline tracks — designers, image editors, and a video editor

·       Serve as the first point of escalation for all briefs, revisions, and delivery challenges before they reach the Head of Creative Services

·       Provide structured mentoring and performance feedback to junior team members, particularly the junior image editors

·       Bridge the gap between senior specialists and junior staff — translating standards into actionable guidance and training

·       Foster a high-performance, collaborative studio culture built on accountability, clear communication, and continuous improvement

·       Support onboarding of new team members, embedding process standards and brand guidelines from day one

Quality Control & Brand Compliance

·       Review and approve creative output across all disciplines before final client delivery, ensuring accuracy and brand compliance

·       Maintain zero critical errors on client-facing deliverables across all assigned brand accounts

·       Define and uphold quality benchmarks for static design, image editing, and video production output

·       Identify recurring quality issues and introduce systemic fixes rather than relying on individual correction

·       Ensure all output meets platform specifications, client brand guidelines, and agreed technical requirements

Senior Leadership Backup

·       Act as operational backup — capable of making independent day-to-day decisions when the Head is unavailable

·       Hold sufficient cross-discipline knowledge to manage escalations, client conversations, and delivery decisions across all three tracks

·       Represent the Creative Services team in internal stakeholder meetings and creative reviews where required

·       Support video production (Video Editor) during high-demand periods or absences

Client & Stakeholder Coordination

·       Collaborate with brand managers, account managers, and internal stakeholders to translate campaign requirements into clear, actionable briefs

·       Manage revision cycles across multiple concurrent brand accounts, maintaining delivery timelines and output quality throughout

·       Communicate proactively with stakeholders on capacity, timelines, and any risks to delivery

·       Participate in creative review sessions, articulating process decisions and quality rationale clearly

Design Output Oversight

·       Provide process oversight and quality control on marketing design output produced by the design support resource (Prasun), who has absorbed additional scope

·       Ensure brand and campaign consistency across all design deliverables, including social media creatives, digital ads, banners, and emailers

·       Coordinate design workload across the track to balance capacity and maintain consistent output standards

AI & Automation Capability

• Understanding of AI-assisted creative workflows and automation tools
• Ability to identify and implement process automation to improve efficiency and reduce manual effort
• Familiarity with AI tools for creative production, QC, reporting, and workflow management
• Proactive approach towards integrating scalable AI and automation solutions within creative operations

Key Success Metrics

Success in this role will be measured by:

·       Consistent on-time delivery across all three discipline tracks with zero critical quality failures

·       Measurable reduction in briefing errors, revision cycles, and rework through improved process standards

·       Demonstrated improvement in junior team member capability through structured mentoring and feedback

·       Ability to confidently delegate operational decision-making to this role

·       Sustained brand compliance and client satisfaction scores across all assigned accounts

·       A studio culture where escalation paths are clear, workloads are balanced, and quality is owned at every level.

Qualifications & Skills

·       8–10 years of experience in creative operations, studio management, production management, or a related creative leadership role

·       Seniority at or above senior specialist level — capable of commanding respect from experienced designers and video editors while managing junior staff

·       Proven track record of owning end-to-end creative workflows in a high-volume, multi-brand studio or agency environment

·       Strong cross-discipline understanding across graphic design, image editing, and video/motion production — depth in at least two

·       Experience managing resource allocation, brief intake, quality review processes, and delivery timelines across concurrent projects

·       Demonstrated ability to mentor and develop junior and mid-level creatives through structured feedback and hands-on coaching

·       Excellent stakeholder communication skills — able to manage client expectations, run creative reviews, and represent the team externally

·       Highly organised, process-driven, and calm under pressure in a fast-paced, deadline-heavy environment

·       Familiarity with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) — practitioner-level preferred

Must have

·       Demonstrable experience owning a creative studio's operational workflow — not just contributing to it

·       Evidence of mentoring or leading a team of creative specialists and juniors simultaneously

·       The confidence and seniority to act as decision-maker in the absence of the Head of department

Why Join Squared Circle

·       A genuine leadership role with operational authority — not a senior individual contributor with a lead title

·       Direct line to the Head of Creative Services, with real scope to shape how the studio runs

·       Work with leading regional and international brands across a diverse and growing portfolio

·       Be the person who builds the team's process maturity from the ground up — real ownership, real impact

·       A fast-growing creative services company with a collaborative culture and strong appetite for operational excellence