Senior Financial Analyst

About TrueBlue

TrueBlue (NYSE: TBI) is a leading staffing, recruiting, and workforce management company. The company fills individual positions on demand, staffs entire facilities, and manages outsourced recruiting processes and staffing vendor programs for a wide variety of clients. The company's specialized workforce solutions meet clients needs for a reliable, efficient workforce in a wide variety of industries including-- construction, energy, manufacturing, financial services, pharmaceuticals, transportation, aviation, and energy. TrueBlue assigns as many as 100,000 people to work each day, drawing from a database of hundreds of thousands of candidates, and places more than 250,000 people in permanent positions each year.

Key Responsibilities

• Ensuring accuracy in bill rates, pay rates, and adherence to customer contract terms and billing expectations.
• Process daily transactions including timecard entry, invoice posting, remittance application, and exception handling.
• Perform remittance reconciliation to ensure accurate matching of payments against invoices
• Identify and resolve billing discrepancies, timecard rejections, and contract-related issues, including cancellations and disputes.
• Act as a primary point of contact for stakeholder queries, ensuring timely and effective resolution
• Support daily, weekly, and monthly billing sign-offs, including handling customized billing requirements.
• Ensure compliance with all regulatory and internal controls, and adherence to defined SOPs and TATs
• Work on requests received via ServiceNow, ensuring timely processing and closure of tickets
• Audit ServiceNow tickets to ensure accuracy, completeness, and proper closure
• Provide required data and insights for weekly billing sign-off and reporting
• Update and maintain process documentation/SOPs as needed
• Drive process improvements and automation opportunities to enhance efficiency and accuracy
• Take initiative beyond routine responsibilities to support team and organizational goals

Skills & Qualifications

• Qualification: Commerce Graduate (B.Com/M.Com/BBA + MBA)
• 3–4 years of relevant experience in billing/accounts receivable
• Good written and verbal communication skills
• Basic knowledge of Accounts Receivable processes
• Good understanding of time entry, bill rate, pay rate, time entry exceptions, regular and overtime hours
• Proficiency in MS Office (especially Excel)
• Ability to work with minimal supervision and drive tasks independently
• Strong focus on continuous improvement initiatives
• Ability to collaborate effectively with offshore teams and diverse stakeholders