Senior Facility Executive
Jones Lang LaSalle (JLL) is seeking a highly motivated and experienced Senior Facility Executive to oversee the efficient operation and maintenance of our facilities. This role demands a proactive professional with strong leadership, technical, and client-facing skills, dedicated to ensuring a seamless and high-quality workplace experience.
What this job involves:
- Operational Management: Oversee the day-to-day operations of the facility, ensuring all building systems, services, and amenities are functioning optimally. This includes managing preventive and corrective maintenance, utility management, and ensuring a safe and comfortable environment for occupants.
- Team Leadership & Supervision: Lead and mentor a team of facility staff and technicians. Assign tasks, monitor performance, provide guidance, and foster a collaborative and high-performing work environment.
- Vendor & Contract Management: Manage relationships with third-party vendors and contractors for services such as HVAC, electrical, plumbing, housekeeping, security, and landscaping. Oversee service delivery, conduct performance reviews, and ensure compliance with Service Level Agreements (SLAs) and contractual terms.
- Budget & Cost Control: Assist in the preparation and management of the facility budget. Monitor expenditures, identify cost-saving opportunities without compromising service quality, and ensure efficient resource allocation.
- Client & Stakeholder Relations: Maintain strong relationships with clients and internal stakeholders, understanding their needs, addressing concerns, and ensuring high levels of satisfaction. Act as a primary point of contact for facility-related queries and escalations.
- Compliance & Safety: Ensure strict adherence to all relevant health, safety, environmental, and regulatory compliance standards. Implement and monitor safety protocols, conduct regular inspections, and participate in emergency preparedness planning.
- Reporting & Documentation: Prepare and maintain accurate daily, weekly, and monthly reports on facility operations, maintenance activities, incidents, and performance metrics. Ensure all facility documentation, including asset registers and service records, is up-to-date.
- Project Support: Support the Facility Manager in various projects, including renovations, upgrades, and new installations, ensuring minimal disruption to operations.
What we're looking for:
- Education & Experience: A Bachelor's degree or Diploma in Engineering (Electrical/Mechanical/Civil) or a related field. Minimum of 5-7 years of experience in facility management, with a proven track record in a supervisory or senior operational role.
- Technical Acumen: Strong working knowledge of building systems (HVAC, electrical, plumbing, fire safety) and general maintenance procedures.
- Leadership & Team Management: Demonstrated leadership abilities with experience in managing and motivating a team.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, vendors, and staff at all levels.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot issues and implement effective solutions quickly.
- Financial Literacy: Basic understanding of budget management and cost control principles.
- Compliance & Safety Focus: A strong commitment to operational compliance and workplace safety.
- Software Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint); familiarity with CMMS/CAFM systems is an advantage.
