Position Title:
Senior Manager-Facilities
Reports Directly to: Regional Leader
Position Overview:
The Senior Facility Manager is responsible for overseeing the maintenance, operations, and strategic planning of multiple facilities to ensure safe, efficient, and cost-effective environments that support business operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex facility operations while leading a team of facility professionals. Should have handled multiple sites across PAN India.
Primary Responsibilities:
Facility Operations Management
- Oversee day-to-day operations of multiple facilities including HVAC, electrical, plumbing, security, and building automation systems
- Develop and implement preventive maintenance programs to maximize equipment life and minimize downtime
- Manage facility budgets, forecasting, and cost control measures
- Ensure compliance with local, state, and federal regulations including OSHA, ADA, and environmental standards
Team Leadership
- Lead and mentor a team of facility coordinators, maintenance technicians, and contracted service providers
- Conduct performance reviews, training programs, and professional development initiatives
- Coordinate work schedules and resource allocation across multiple sites
Strategic Planning
- Develop long-term facility master plans and capital improvement strategies
- Conduct facility assessments and recommend upgrades or modifications
- Evaluate and implement new technologies to improve operational efficiency
- Support space planning and workplace optimization initiatives
Vendor and Contract Management
- Negotiate and manage contracts with external service providers and vendors
- Oversee contractor performance and ensure service level agreements are met
- Source and evaluate new vendors to optimize cost and service quality
Emergency Response and Safety
- Develop and maintain emergency response procedures and business continuity plans
- Coordinate with security teams and local emergency services
- Ensure workplace safety protocols are implemented and maintained
- Investigate incidents and implement corrective actions
Required Qualifications
Education and Experience
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
- Minimum 10-15 years of facilities management experience with at least 5 years in a Managerial role
- Experience managing multiple facilities or large commercial properties
Technical Skills
- Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety)
- Proficiency in computerized maintenance management systems (CMMS)
- Understanding of building codes, safety regulations, and compliance requirements
- Project management experience and certification (PMP preferred)
Professional Certifications (Preferred)
- Facility Management Professional (FMP) or Certified Facility Manager (CFM)
- Professional Engineer (PE) license
- OSHA 30-Hour certification
- LEED certification
Skills And Competencies
- Excellent leadership and team management abilities
- Strong analytical and problem-solving skills
- Exceptional communication and interpersonal skills
- Budget management and financial analysis capabilities
- Ability to work under pressure and manage multiple priorities
- Proficiency in Microsoft Office Suite and facility management software
Requirements
Required Skills:
- Ability to communicate technical concepts to technical and non-technical audiences verbally and in writing
- Proven leadership skills
- Strong creative and analytical thinking
- Solid writing skills
- Excellent customer service
- Analytical and problem-solving skills
- Aptitude for learning and implementing new technologies
- Excellent Customer facing and Service skills
- Strong organizational skills
- Strong project management skills
Strong presentation skills
