Senior Executive warehouse and logistics

Job Role:

Design and spearhead the implementation of the overall supply chain strategy from first mile to last mile.

Selection, negotiation, and empanelment of courier partners; assess regional strengths and calibrate shipment allocation accordingly.

Conduct periodic performance reviews with vendors; improve or eliminate underperforming partners.

Identify process improvement and automation opportunities to enhance operational efficiency.

Lead expansion of micro-warehousing and fulfillment centers across India to reduce delivery TAT, control pilferage, and minimize returns.

Own stock replenishment planning, material procurement, and resolve weight and COD discrepancies to ensure a healthy P&L.

Set up and manage a centralized control tower for order verification, NDR management, and customer support.

Ensure operational hygiene through daily stock audits, zero dispatch breaches, 100% delivery attempts before EDD, ageing monitoring, and 100% fill rate.

Design dashboards and ensure data accuracy to provide real-time visibility of key metrics to senior leadership.

Build and lead a high-performance team focused on operational excellence.

Manage ERP-based inventory management systems and maintain inventory accuracy across all warehouses.

Oversee Unicity warehouse operations across India, including physical inventory management and stock control at warehouse level.

Manage end-to-end warehouse operations including packing, dispatch, and process compliance.

Take end-to-end responsibility for order fulfillment, delivery TAT, and overall logistics performance across India.

Handle delivery-related customer complaints and ensure timely resolution.

Coordinate with finance and vendors for seamless warehouse and logistics operations.

Lead warehouse setup, transitions, and ensure operational readiness at new and existing locations.

Requirements:

3-5 years of experience in a D2C / B2C E-commerce environment or a logistics startup

Strong interpersonal skills and the ability to build rapport with the supply chain fraternity

Previous experience of having worked with different courier partners and aggregators

Strong excel and quant skills to do data analysis and draw meaningful insights

Full professional proficiency in English,Kannada &Hindi. Limited/full working proficiency in regional languages is a plus

Graduate degree with notable co-curricular achievements

Ability to multitask, set priorities and manage time effectively in a fast paced environment

Healthcare enthusiast who believes in the mission of the company and is excited in building this together