Job Title: Senior Executive Technical
Job Summary: As a Technical Executive, you will be responsible for providing technical support and expertise within a commercial real estate (CRE) organization. You will work closely with the technical team and other stakeholders to ensure the smooth operation and maintenance of building systems, technology infrastructure, and related equipment. Your role will involve troubleshooting technical issues, coordinating repairs and maintenance tasks, managing service contracts, and implementing technology solutions to optimize operational efficiency. Your ability to communicate effectively, adapt to changing priorities, and resolve technical challenges will contribute to the success of the organization.
Responsibilities:
Technical Support:
- Provide technical expertise and support to internal teams and stakeholders, including troubleshooting system issues, resolving IT-related problems, and assisting with equipment installations or upgrades.
- Collaborate with the technical team to ensure effective response and resolution of technical support requests within defined service level agreements.
- Managing and controlling all technical activities (Electrical, Mechanical, HVAC, Civil interior, Plumbing, CCTV Cameras, Access Control system, Fire Alarm system, PA system, Audio/Visual etc.)
- Good knowledge of UPS system and electrical fundaments.
- Preparation of PPM calendar and timely completion of PPM
- Preparations of material BOQ, PRF, MRT,
- Maintain appropriate stock levels of all consumables to ensure smooth operations.
- Tracking & records of PO, Tax Invoice, Trackers etc.
- Manpower deployments and team duty rosters.
- Coordinate with Technical staff and daily facility round.
- Ensuring checklist updated upkeep of facility.
- Delivering Daily, Weekly, Monthly technical reports.
- Attendance & Leave Management of technical team.
- Landlord coordination to ensure the smooth operations.
- Ensure the PPE and safety standards.
- Knowledge of work permits and SWMS (Safety work method statements)
- Ability to understand the engineering layouts and drawings.
- Ability to run/handle the BMS system.
Maintenance and Repairs:
- Coordinate and oversee maintenance tasks and repairs for building systems, equipment, and technology infrastructure.
- Work with vendors, contractors, and internal teams to schedule maintenance activities, track progress, and ensure timely completion.
- Good Knowledge of LMS (Light Management system)
- Good knowledge of Plumbing and drainage system.
- Good knowledge of carpentry and tools.
- To maintain the paint and painting related standards inside the premises.
Service Contracts:
- Manage service contracts for maintenance and repairs, ensuring that agreements are in place and requirements are met.
- Monitor vendor performance, negotiate contract terms, and identify opportunities to improve service quality and value.
Technology Implementation:
- Assist in the evaluation, implementation, and maintenance of technology solutions to improve operational efficiency.
- Stay up to date with emerging technologies and trends in the CRE industry and recommend appropriate solutions to enhance productivity and streamline operations.
Documentation and Reporting:
- Maintain accurate records of technical activities, including service requests, repairs, and upgrades.
- Prepare reports on maintenance, technical incidents, and system performance to provide insights to management and support decision-making processes.
