Senior Executive

Purpose

This candidate will be responsible for CSN site IT infra related work. He / she needs to ensure IT related issues are resolved in time and ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).

Position / Job Title

Sr. Executive

Department

IT System and Automation

Reporting To

Manager / Sr. manager

Location

Chhatrapati Sambhaji Nagar

Years Of Experience

5-6 Years

Job Responsibilities / Deliverables

• Ensure all site infra is up and running and there is no business disruption due to IT Infra.
• Provide first-level support for desktops, laptops, printers, barcode scanners/printers, and other end-user devices.
• Ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).
• Maintain backup logbooks day to day basis.
• Coordinate with vendors for hardware/software issues.
• Support end-users with application and system issues.
• Support user department team in pharmaceutical validation procedures (IQ/OQ/PQ) and QMS processes.
• Publish periodic updates of site IT related support tickets and projects to IT leadership.
  
  

Qualifications & Pre-Requisites

• Graduate in any firm
• 5 to 6 years of relevant experience in IT support or system administration, preferably in a pharmaceutical manufacturing environment.
• Good understanding of network infrastructure, LAN/WAN, firewalls, and VPN configurations.
• Knowledge of Windows, Active Directory, O365, and backup management tools.
• Hands-on experience in GMP-regulated systems, 21 CFR Part 11 compliance, and data integrity requirements are desirable.
• Documentation skills in compliance with GxP and SOPs.
  
  

Additional Notes

• Must be flexible and willing to work in rotational shifts.
• Expected to visit all location in India as per work requirement.