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Senior Executive - Retail Sales - GTU

DHL Aero Expreso
Guntur, India
1-4 Years
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  • Posted 23 days ago
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Job Description

Job Purpose

This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the channels model and geography of the said area within the logistics and courier industry.

Key Responsibilities

Channel Partner & Customer Management

  • Develop and maintain strong relationships with existing customers, ensuring revenue retention.
  • Identify and drive new business opportunities through channel partners.
  • Monitor and enhance channel partner performance in terms of revenue, sales, and profitability.
  • Support sales capability-building initiatives for sales teams and channel partners.

    • Sales Operations & Compliance

    • Develop strategy implementation plans, detailing key objectives, tasks, timelines and budgets for each of the customer groups Pre-paid , FOD and promoting feature sales ( DOD / FOV etc ) customers thru ESA network.
    • Ensure a steady revenue stream from retail customer base in territory assigned and enhancing territory boundaries by adding new ESAs .
    • Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .
    • Establish and maintain mutually beneficial relationships with ESA s etc to obtain the best retail exposure, customer loyalty, quality services and profitability for the BD network.

    Drive Sales Capability:

    Collection & Remittance

    • Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks.
    • Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .

    Qualifications

    Education

    • Graduate degree in Business Administration, Sales, Marketing, or a related field.
    • An MBA or Postgraduate degree in Sales & Marketing is preferred.

    Experience

    • 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry.
    • Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage.

    Technical Skills & Experience

    Core Technical Skills

    • Strong understanding of sales processes, revenue management, and market expansion strategies.
    • Experience in logistics, courier services, or supply chain management.
    • Proficiency in using sales tracking tools like Saffire and Avature.
    • Knowledge of data analytics and business intelligence tools for tracking sales trends and performance.

    Behavioural Competencies

    • Result-Oriented: Strong drive to achieve sales targets and revenue growth.
    • Customer-Centric: Ability to develop and maintain strong customer relationships.
    • Analytical Thinking: Proactive approach to market analysis and business development.
    • Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.

    Key Performance Indicators (KPIs)

    S.No

    Key Result Areas (KRAs)

    Key Performance Indicators (KPIs)

    1

    Growth in Area Revenues

    % achievement of product-wise and channel-wise revenue targets

    Achievement of yield targets (Yield per piece) for all products

    2

    Drive Market Growth

    % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts

    3

    Enhance Revenues via Channel Partners

    Revenue targets achieved through RSPs and other channel partners

    3

    Ensure Timely Collections

    Achievement of Logic Remittance targets

    Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)

    4

    Drive Sales Capability, Productivity, and Process Adherence

    Achievement of Sales KPIs and compliance with SOPs

    5

    New ESA Development

    Successful onboarding of new ch annel partners in the Area

    6

    Foster a Performance-Driven Culture

    Timely adherence to Performance Management System guidelines

    7

    Drive Employee Morale and Engagement

    Employee retention and engagement metrics




    More Info

    Job Type:
    Permanent Job
    Industry:
    Logistics/Courier/Freight/Transportation
    Function:
    Logistics And Courier Industry
    Employment Type:
    Full time

    About Company

    DHL Aero Expreso

    DHL Aero Expreso S.A. is a cargo airline based out of Panama City, Panama. It is wholly owned by Deutsche Post World Net and operates the group's DHL-branded parcel and express services in Central and South America. Its main base is Tocumen International Airport, Panama City.

    Job ID: 148501767

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    Last Updated: 22-06-2026 07:32:13 PM
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