Key Responsibilities:
- Product Data Entry & Management:
- Accurately create, update, and maintain product listings, including descriptions, specifications, pricing, inventory levels, imagery, videos, and other digital assets on our e-commerce website(s) and PIM (Product Information Management) system.
- Ensure all product data adheres to internal style guides, SEO best practices, and channel-specific requirements.
- Perform bulk uploads and updates of product data as needed, ensuring data integrity and consistency.
- Data Quality & Governance:
- Conduct regular audits of product data to identify and rectify errors, inconsistencies, duplicates, and missing information.
- Implement and enforce data governance policies and procedures to ensure data accuracy, completeness, and standardization across all systems.
- Work to standardize product attributes, categories, and naming conventions for improved searchability and user experience.
- Content Enrichment & Optimization:
- Collaborate with marketing, merchandising, and content teams to enrich product content, ensuring compelling and informative product descriptions, high-quality images, and relevant keywords.
- Optimize product titles, descriptions, and metadata for search engines (SEO) to improve organic visibility.
- Cross-functional Collaboration:
- Liaise with procurement/supply chain to obtain new product information, pricing, and inventory updates.
- Work closely with the sales and customer service teams to address product data queries and feedback.
- Collaborate with IT and development teams for system integrations, data migration, and troubleshooting data-related issues.
- Reporting & Analysis:
- Monitor product data performance metrics and identify areas for improvement.
- Assist in generating reports related to product data quality, completeness, and impact on sales.
- Process Improvement:
- Identify and propose improvements to existing product data management processes and workflows to enhance efficiency and accuracy.
- Stay updated with industry best practices and emerging tools in product information management.
What we are looking for, from your past experience
Experience requirement:
Must Have's5+ years of experience in product data management, content management, or a similar role, preferably within an e-commerce or retail environment.Proven experience working with PIM (Product Information Management) systems (e.g., Akeneo, Salsify, Riversand, Inriver) and/or e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables, data cleaning functions) and also Familiarity/working knowledge of Ticketing Tools (Smartsheet, JIRA, confluence) Microsoft Office including Excel formulas, macros; csv files; any type of spreadsheet reportingExcellent attention to detail and a high level of accuracy in data entry and analysis.Solid understanding of e-commerce best practices, including SEO principles for product listings.Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.Excellent written and verbal communication skills.Ability to work independently and collaboratively in a fast-paced environment.Familiarity with digital asset management (DAM) systems.Basic understanding of SQL or other database query languages.
