Senior Executive - IT operations

Company Description

More than a century old, we are Kolkata's premier social club, perfectly fusing old English culture with Indian heritage. Enjoy everything from games and a health club to diverse global cuisine and our classic English Pub. Tradition, transition, and an ideal escape for members and guests.

Key Responsibilities:

1. System Administration & IT Infrastructure:

Oversee and maintain company servers, networks, hardware, and security systems. Ensure smooth daily operation of IT infrastructure and timely troubleshooting of issues. Implement regular data backups, updates, and system monitoring. Manage user accounts, access rights, and IT policy compliance.

2. POS (Point of Sale) Management:

Configure, maintain, and support POS systems across outlets or departments. Ensure smooth connectivity between POS systems and central databases. Coordinate with vendors for software updates, troubleshooting, and support.

3. ERP System Maintenance:

Manage ERP operations, user access, and functionality updates.

Coordinate with ERP vendors/developers for enhancements or issue resolution.

Train end-users and ensure data integrity and smooth integration with other systems.

4. Website & App Development Coordination:

Act as the bridge between management and external development teams. Coordinate website and mobile app updates, design changes, and feature implementations.

Monitor performance, uptime, and security of digital platforms.

5. E-Voting Configuration & Management:

Handle setup and configuration of e-voting systems for organizational use.

Ensure data confidentiality, security, and integrity during voting processes.

Coordinate with vendors and internal stakeholders for event-specific voting operations.

Skills & Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience (25 years) in IT system administration and infrastructure management.
• Knowledge of POS systems, ERP platforms, and website/app coordination.
• Familiarity with networking, firewalls, database management, and data security.
• Strong troubleshooting, communication, and project coordination skills.
• Experience with e-voting systems will be an added advantage.

Key Competencies:

• Strong technical aptitude and proactive problem-solving approach.
• Excellent coordination and documentation skills.
• Ability to manage multiple IT operations simultaneously.
• High sense of responsibility, confidentiality, and integrity